Question about Hasbro Fur Real Friends Smores Pony

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Horses mouth I need a repair service for a 2 1/2' x 4' mechanical horse whos bottom jaw was broken... Any suggestions?? Larry

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  • Anonymous Dec 07, 2008

    I have the same problem and looking to maybe peal back the head.



  • Anonymous Dec 15, 2008

    Same thing here - mouth hangs open as if the horse had a stroke.

    WHY is a $300 toy such a piece of .....

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I had the same problem with mine. There is **** in the upper part of the horses mouth if you gently pull it open a bit and look inside to the jaw area you can see where to reconnect the jaw and pop it back in place. There is also a wire connection near the mouth, so check and make sure this is also connected.

Posted on Dec 30, 2008

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replacement springs for some hobby horses are available at local hardware stores. Look for a select a spring assortment, or a store that can order from Servalite. They stock them in their catalog. Otherwise a handyman might be able to shorten the overstretched springs to raise the front legs.

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MR. CHRISTMAS CAROUSEL WON'T TURN


I realize this post is way old, but wanted to thank LtJim for his description on how to take it apart.

It turns out the reason mine was not spinning is that one of the plastic mechanisms that make the horses go up and down (located under the main piece that comes off with LtJim's directions) had partially broken and that horse would go all the way to the bottom and then the carousel would stop spinning.. There was no way to fix the plastic, but by holding the horse up with zip ties hidden under the top got the thing to work again. Thanks again!

Dec 12, 2012 | Dolls, Playsets & Toy Figures

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Where can i get replacement parts for butterscotch? bought at sam's 3 years ago Kids now really into horses and of course our pony needs a few things. battery pack, tail, brush, and carrot any help?


I have had similar problems with toys myself. Seems as if when I am sure that my boys are done with a toy and it is long forgotten- it resurfaces needing some tlc... Here is a link to get the battery pack and cover. I would also suggest checking auction sites, as I have been able to find elusive little plastic parts of helicopters there too :-) Best of luck, and looking at Butterscotch; I would love her too!
http://www.hasbro.com/customer-service/orderform.cfm?sku=76471

Mar 24, 2011 | Hasbro Furreal Friends Butterscotch Pony

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We have the barbie tawny horse, my daughter got it for christmas, she opened it at the grandparents house, and the box and instructions were thrown out, i am trying to understand how it works, and how to...


The first thing to check is if you put in four AAA batteries. No, I'm not being condescending. When you open the battery lid on the underside of the horse, you will see slots for only two AAA batteries. This compartment actually comes out (pull the tab in the middle). Put in the four batteries, and put the compartment back in, ensuring that it's in the right way (the two contact pads need to be in the front). From there, you can push the horses head to have her walk (smooth surfaces only), pull the hind legs back or press her tail to winnie, etc.

If you still need the manual: http://service.mattel.com/us/product_detail.asp?id=N3286&Ntt=N3286&Pn=1&Brand=Barbie&Cat=Barbie+Accessories%2fFashions%2fPlaysets

Jan 15, 2011 | Mattel Dolls, Playsets & Toy Figures

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Gemmy Dean Martin Mouth doesn't move. I took the head off by removing the 4 staples and can see the internal parts. There are 3 phillips head screws at the base of the head and 2 holding the plastic post...


Remove the staples to loosen the mechanism from the neck.
Remove the two screws holding the post to the mechanism base with a small Phillips screwdriver. Push the mechanism mouth out as much as you can to reveal the mouth post base. Using a hairdryer, heat up the mouth post glue and pull gently to remove the mouth bottom. Pull the mechanism out. Take off the spring. Replace the string with similar string. I would also recommend buying a new motor on ebay for $3 from China. You can get him singing again.

Feb 16, 2010 | Gemmy Dolls, Playsets & Toy Figures

1 Answer

We didn't get any instructions on how to assemble the horse. Are there instructions available online?


Hello. Here is the link that you need. Scroll to the bottom of the page and click on the instructions to download them. Happy holidays, Joe
PS please rate my answer. thank you.
http://www.radioflyer.com/products/horses/301.asp

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Mr christmas double decker carousel rotation stopped.


These things are really hit or miss. The company (Mr. Christmas) is virtually useless in the realm of tech support. Caveat Emptor and all that. Personally I have no use for this sort of thing but I must admit they ARE cute (when they work)!

I met a gentleman at the Citigroup Station Model Train exhibit (where I work as a train operator during the holidays) who had a problem similar to yours (in his case it's the music which doesn't work). I offered to attempt to fix this fellow's Mr. Christmas carousel (which he bought used, strike one!). Being a model railroader, I have vast experience repairing model trains but thought this might be a challenge. I did some online research and came to the same conclusion you did (ie Mr Christmas doesn't give a *%&^ once you've bought something, and there's NO viable tech support or schematics to be found). I was nearly about to throw in the towel and return it when I figured out how to open it. I will at least get you to the innards.

My guess is that these carousels are more or less mechanically similar (this fellow has the Disney Carousel, model 94448). The carousel consists of an outer "roof" which snaps around an inner roof (where the horsie poles insert; there are four little tabs which keep it attached to the outer roof). To get the outer roof off, however, you need to carefully remove the "crown" (which is glued on with some sort of silicone based adhesive) It is glued on with some sort of silicone based glue. BE CAREFUL removing it! Once the crown is off, you'll see a screw. Unscrewing it allows you to remove the outer roof.

If you feel mechanically adept enough, continue but TAKE NOTES as there are a LOT of screws and parts from here to the bottom base (where the motor and electronics are located). Once the roof is off, you will see the light wipers and contact pad. You will need to unsolder the two wires from the sprung wipers (be careful not to lose the springs!). You can now unscrew the hexagonal nut which holds the light wiper bracket/wipers in place. CAREFULLY remove this piece! You will now need to unscrew the contact board. pull it over the central shaft. You can now remove the inner roof. Once the inner roof is removed, you can lift up the main assembly (ie the horses, &c); CAREFULLY place this aside!

You are now at the base. There are several screws holding the motor and central shaft to the plastic base. This will come free but will remain wired to the switches. FYI the whole mess is a rubber band drive (sort of like an old cassette player or VCR). If there is no rubber band connecting the motor to the shaft, that is your problem! If the motor plain doesn't work, check the wiring fro the motor to the switch!

To reassemble, just reverse the directions. HINT: the roof will only go on top of the mechanism one way, so if it doesn't quite fit just rotate the roof until it does! Good luck!


Dec 27, 2008 | Dolls, Playsets & Toy Figures

1 Answer

The ponies mouth


Hi, the pony's jaw is dislocated. There is a **** in the upper part of the mouth that you can look into to see where the jaw fits back in and can be popped back in place. There are also wire connections that may have come undone that can be reconnected easily.

Oct 15, 2008 | Hasbro Fur Real Friends Smores Pony

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