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Did you run the F8 procedure? Counters are to be cleared before doing the developer. Hope you conducted the F8 before making any copies or prints. Or the new developer will need to be replaced. Service mode is Utility, Stop 00 stop 01. Counters. Clear all three counter for the developer. Under function is the F8. Remember clear counters first change the developer, then run f8, also good time to run F5 (Checks the drum density). HOPE YOU DID NOT USE a vacuum cleaner to remove old developer the static electric from the vacuum cleaner can destroy the sensor attached below the developer unit, with ribbon wire
Recommended a tech do that there are a lot of steps involved, unless you know what you doing will cause codes and image problems. Going to have to clear certain counters, then remove the unit remove the old developer, replace the with new developer then run certain procedures.
Has the developer been replaced and the F8 function run and has the counter for the developer been reset. Also the drum should be replaced. at the same time. If this was already done did the person doing it use a vacuum cleaner to remove the old developer if so the Sensor for this code was destroyed by the static electricity from the vacuum cleaner never ever use a vacuum cleaner to remove old developer
Have the developer replaced. if you have had the developer replaced and that person used a vacuum cleaner to remove the old developer then the static electricity from the vacuum cleaner destroyed the sensor underneath the image unit. Worse case the main board that sensor feeds is bad now. Go with replacing the developer again first. Then worry about the sensor or the main board. Was the counter reset when the developer was replaced, was the F8 process done after the developer was replaced.. If not then get new developer have the process done correctly, the machine works on what the counters have in them if you replace the developer and don't clear the counters the machine will assume the that old developer is in the machine and adjust the voltages to certain units accordingly when in fact new developer and for that matter the drum also works on that system. is installed causing image problems and codes.
Need the developer and drum to be replace along with developer unit. IF that has been done then who ever did it did not clear the counters for those things. now you will need new developer. Was the F8 run after develop was changed. If not that could be cause. Machine works off the machine counters if they where reset and the parts where not replaced the machine will adjust the required voltages to certain parts thinking they are new when their old and you will get codes and image problems GET a qualified Konica Minolta tech out do it correctly.
. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST. IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.
to replace the developer for a bizhub 362 take out the developer unit at both ends of the unit reove two screws on the left and right side carefully seperate the top half from the bottom half of the developer unit
clean and hoover out the old developer you will need a toner vaccum for this job put the new developer
into the unit put back the top of the umoit to the bottom of the unit put the srews that you took out back in put the unit back into the machine go into tech rep mode execute F8 quickly
Hi to replace the drum on the machine you will need to do the following
select the tech rep mode then counter-pm-pc life press the clear key to clear the counter value
turn off the power. Open the right side door slide out the drum unit from the left and right side of the unit remove the four silve screws two at each end now seperate the top part from the bottom part the top part holds the drum and the bottom part is the developer unit and holds the developer
you can buy the top part as an assembly then reinstall the new drum to the bottom developer unit
put back the four silver screws you took out earlier and then put the unit back into the machine
You should replace the developer if you are replacing the drum at the same time
now the unit is back in the machine turn on the power select tech rep mode then function f8 and then press the start key ONLY PRESS F8 if you replace the developer
you will also need to go into tech rep mode counter pm developer press the clear key to clear the value
turn off machine wait ten seconds turn back on this resets the counter
Tech rep is normally user counter then stop 00stop 0 1 press one after the other
When the developer is added during normal replacement, the developer bottle is installed in place of the toner bottle. Then when the F8 mode is initiated from the service mode the developer is added into the developer unit and automatically calibrated. This is only done after the old developer has been cleaned from the DV unit.
The toner bottle contains no developer. The developer is replaced separately and only needs to be changed about every 80,000 pages.
Good Luck and Thnak You for using Fixya.