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I have a Motorola RAZR V3m phone (~ 1 1/2 yrs old). A couple days ago the screen would go white & the phone would shut off. When the on button is pushed sometimes it will come back on & sometimes not. The behavior is very irratic. Never know how long phone will remain on & working & when it will shut down. I get no error messages prior to the screen becoming white & the phone shutting down. I have tried replacing the battery but am still getting the same issues.

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  • dhetelle Dec 02, 2008

    Hardware problems meaning what specifically? Specific solutions/suggestions?

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Despite this comment comming late - Razr's have had issues since their release. In particular, the CDMA Razr's have had serious issues (V3c, V3a, V3m). Your V3m has a serious flaw in the software which actually caused them to discontinue it. If you put the microSD cards that it accepts into them & put too much music on the card for the phone (how much isn't disclosed), the phone can become unstable & even unoperable. As far as the quantity goes, I put 5 songs on my 1GB microSD after the card was formatted by the phone & the thing immediately white-screened. Its a common issue with them. Since this is a flaw in the phone itself, you should be able to b*tch about the phone to the phone company & have it replaced with a different model. Keep in mind, there is a circular sticker on the back that detects water damage. It will turn red if water touches it (humidity, or if you clean your phone with an alcohol wipe like I do). You might want to consider swapping that our with a clean one or just tell them you wiped the back with an alcohol wipe. Either way, hope this helps you or other people.

Posted on Jun 24, 2009

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Some hardware trouble might hav occured

Posted on Dec 02, 2008

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