Question about HP Compaq Presario v3000z Notebook

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Several letters on a keyboard have stopped working

Hello, several of the letters on a keyboard in our office just stopped working. This problem seems to be isolated to the bottom, right row - the b, n, m, , . /. Is it possible that some kind of a lock was set on these keys? This is a new keyboard (just a week old) and was working fine until last night. Other letters and keyboard keys seem to work fine. In order to log in to the server on this computer we need the "b". Any ideas?

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  • Marco Flumino May 11, 2010

    Please can you go to control panel and click on the Regional and Language option and check witch language is display?

    Then click the second Tab "Languages" and check if is the same language settings.

    Then in Control Panel check the "Keyboard" to check if it's setup as "Standard 101/102 Keys or Microsoft Natural PS/2 Keyboard" and report back with the results, Thank you



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  • 64 Answers

Bring it back to the repair shop. They should replace the keyboard.

Posted on Dec 02, 2008


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