Question about NorStar M7310 Corded Phone

2 Answers

Display - wont work properly

My phone will not display "you have messages" when there are unread/unretrieved messages in the voice mailbox ..... the display reads the date and time.

I have tryed unplugging the phone and leaving

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  • peteb47 Jan 05, 2009

    Hi. I have checked it and every day there is at lease one new message. I erase them after I've listened to them .... but with each new message, there is no message on the screen?

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Do the following:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
4. Press the softkey under "MBOX"
5. Press the softkey under "CHNG"
6. Enter your extention number
7. Press the softkey under "NEXT" untill it shows Msg waiting: if it is chosen to show Msg waiting: N, Select the softkey under "CHNG" to make it Msg waiting: Y.
8. Press the softkey under "OK"
9. Press Rls

Posted on Sep 14, 2009

Have you checked voicemail? Do you have any new messages?

Posted on Jan 02, 2009

  • Anonymous Jan 05, 2009

    Try powering the voicemail down first, by unpluggin it. After about 5 minutes it should be back up, if so, do the same to the phone system. See if that does anything...

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As a result, from the phone that reads "Messages for you" you can find out which mailbox is attached to the phone.

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The numbers shown in place of the question mark will be the numbers to the mailbox attached to the phone.

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This worked at our office. I hope it works for you.

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