Question about Printers & Copiers

2 Answers

Paper jam, paper was removed still says paper jam

Posted by on

  • 18 more comments 
  • Anonymous Jan 07, 2009

    I have cleaned it, replaced the paper tray, reset it, and still it tells me paper jam.

  • Anonymous Mar 01, 2009

    There was a paper jam and I removed the paper. I have removed the back cover and the automatic feeder cover. I cannot see any paper but the error still shows up. (Note I am also getting a cartridge error now but not sure if the two are related.).

  • Anonymous Mar 04, 2009

    i was printing some images but forgot to load the paper, but contineued to press print, immidiately the error 'paper is jammed. Clear the paper and press ok'. To start with i never had a paper jam as i for got to load it in the firs place, and as far as i can see there is no paper stuck in the printer. From now on every time i turn on the printer this error appears on the screen.

  • Anonymous Mar 22, 2009

    paper was jammed, I removed it and continued to get

    the paper jam message despite turning everything on and

    off. It does let me print. Can anyone help?

  • Anonymous Mar 22, 2009

    Same thing for me, I removed the paper but keep getting

    the jam message but it won;t le me print. Can anyone help.

  • Anonymous Mar 23, 2009

    The Phaser 6120 says there's a paper jam but there really isn't a paper jam. Help!

  • Anonymous Mar 25, 2009

    paper jam, says that even though paper was removed

  • Anonymous Mar 25, 2009

    paper was jammed, I removed it and continued to get
    the paper jam message despite turning everything on and
    off. It does let me print. Can anyone help?

  • stevef1750 Mar 25, 2009

    Paper jam message but no paper jam what do

  • Anonymous Mar 25, 2009

    continual paper jam no matter any sensible atempt . there is no paper in there ,has this happend to anyone else, would aprecieate solution thanks

  • crazysale Mar 25, 2009

    paper was jammed, I removed it and continued to get
    the paper jam message despite turning everything on and
    off. It does let me print. Can anyone help?


  • thedanceofth Mar 28, 2009

    Hi. I keep getting a reverse E (error) 3, I have checked and there is no paper in the machine and I have made sure the ink is in, but it refuses to work. It was working a day or so ago and now I get that E3 message. Please help.

  • Anonymous Apr 02, 2009

    I have the exact same problem and I've tried everything even cleaning it!! I used it 3 times and then it did that and I haven't been able to use it now for 2 years!!!!!!

  • Anonymous Apr 06, 2009

    I cannot see any paper left in the machine.
    I do not find any way to open the machine any further to identify the spot where there may still be paper in it.
    How can I find it? Where are the sensors which 'one solution' is mentioning?


  • bslkelly Apr 14, 2009

    Intermittent " paper Jam Tray 1" error message.
    When printer top opened then closed printer functions ok for differing times.


  • Anonymous Apr 26, 2009

    My "paper jam" message will not go away. I can't even use the fax in the meanwhile.

  • Anonymous May 05, 2009

    paper jam has been removed but printer still thinks there is a jam, how do I reset the printer? I have unplugged and opened all doors whatelse can I do?

  • kilong May 10, 2009

    Where is the paper sensor and how do I clean it?

  • Anonymous May 13, 2009

    paper jam, paper was removed

  • Karleen_M_S May 15, 2009

    Printer said it had a parer jam i took all the paper out his ok and it still says the paper is jammed

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Some small partical must be their on printer papper sencer ... or may be senser spring in jammed
clean it

Posted on Dec 02, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

I kept getting a paper jam and had to power off then back on, only for the paper jam to return. I finally removed the roll, then reinstalled it. I had to leave just a little bit of slack in the roll for the printer to work. Just don't turn the black wheel tight when prompted to take up the slack, take up most of the slack, but leave a little slack in the roll and it'll work fine.

Posted on Apr 14, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

2 Answers

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

4 Answers

Paper jam???


Follow these steps :
1.1
Remove all paper from the trays. This will prevent further jams during the clearing.
2.2
Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
3.3
Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
4.4
Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
5.5
Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
6.6
Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
7.7
Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

Oct 29, 2010 | Canon ImageClass D861 Printer

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Printers & Copiers

1 Answer

Paper jam how to repair


Hi,
In case of paper jam, switch off your printer. Gently try to pull out the jammed paper. Dont force too much if in case the paper is jammed very hard.

There should be a paper jam removing window behind the printer. Locate it. Remove the back paper jam removing compartment and pull out the jammed paper from behind your printer.

I hope this solution is helpful to you
Thanks

Sep 06, 2010 | HP Officejet 5610 All-In-One InkJet...

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Paper jam in hp1300 cannot print


Remove the cartridge and paper tray to see where the paper jam is. If it is a whole page jammed inside of printer, before removing shut off printer and carefully remove paper if you end up tearing a piece this will make it harder to remove in pieces. After you have removed jammed paper reinstall toner cartridge and paper tray turn printer on and see if this clears the jam error message.

May 28, 2010 | HP LaserJet 1300 Printer

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

2 Answers

Paper jam in hp deskjet 5900 series. how do i correct?


 Follow these steps to remove a paper jam: 
1. Press the Resume button. 
  If the paper jam does not clear, then go to the next step. 
2. Turn off the printer. 
3. Remove the rear access door. Press the handle to the right, and then pull out the door. 

4. Remove any paper that is inside the printer by pulling it out from the back of the printer. 
  If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 
5. Replace the rear access door securely. 
6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the 
  printer when removing paper from the front. 
7. Turn on the printer, and then press the Resume button. 
8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. 




Jan 29, 2009 | Printers & Copiers

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

3,545 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96333 Answers

old marine
old marine

Level 3 Expert

1453 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...