Question about HP Photosmart C7180 All-In-One InkJet Printer

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HP C7280 - Just Stopped printing on only One of my computers

I have the HPC7280 printer. I've had it installed on my home computer and work laptop for a couple of months now. Connected through wireless. Now all of sudden the printer will not work on my laptop. Everything works on my home pc. All of the scanning functions work on my laptop, just no printing. I went through the Windows troubleshooter and nothing. I deleted the printer and uninstalled the HP program. I reinstalled it and I have the same problem. Can anyone help?

This is a HP C7280 All in One printer (listed on the front of the printer)

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  • dbradica Dec 02, 2008

    The picture shows a black printer however, mine is white. Here is a link to photo.

  • dbradica Jan 30, 2009

    The solution has been found. After much troubleshooting with HP and EDS, un-installing the program, cleaning up files, downloading a new version etc... The solution was to un-install the file, deleted all program folders and clear out the Registry (through "run" command of "regedit") of all drivers and reference to the HP printer. For that matter we removed all Lexmark and other Network printers just to be sure. I was told that the other printers could be added later.



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Had a similar problem. Try downloading the printer drivers again from HP website.

Posted on Dec 10, 2008


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1 Answer

How to restore the "scan to email" function on my HPC7280 printer screen?

This is usually caused from your printer not being able to find your computer. When you get into the scan menu, and go to scan to computer, does the name of your computer show up there? If not, that is the problem. You'll need to re-establish connectivity between the computer and your printer.
There are a few technical things to do, but the very easiest is to simply uninstall the software from your computer and then download the latest code from HP, located here.
Once you have it installed and it has found your computer, when you scan, a screen will appear on your computer showing all the functions. Using that list, make sure the option you want is loaded and then update the printer using the "Update" button.

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First we need to check whether there is a communication between the computer and the all-in-one. Once print the network configuration page from the all-in-one and collect the IP address of the all-in-one and pste it on the address bar of the internet explorer and press enter, this should open the printers information page, if it is opened then there is a communication between the computer and then all-in-one. Now disable the firewall and antivirus and then try to install the drivers. If there is no communication then try to assign the IP address manually to the printer depending upon the computers IP address.

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