I dropped the phone and it was hit hard by the hard floor. Battery came off and later when fixed back & switching on only white screen When called the phone no response. When connected to active synch still the display is white. Active synch is working.
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Re: no display white Screen keys are working
Ok try this but all data will be lost it will factory reset ok
try this if it helps
hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go
if not solved then go to www.htc.com for latest Rom update downlaod and update backup ur data first
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Unfortunately, water and electronic devise don't mix. You can try placing your phone in a plastic bag with uncooked white rice and let it sit for about a week. then maybe it will dry out and you can try another battery. Your battery is almost certainly toast. Try a new battery and Pray it comes on. If not, Buy a new phone, water damage is very hard to fix.
to fix this problem is usualy simple, 90% of the time if you have a blank screen it is because the screen has come unplugged, open the casing of the phone and just plug the screen back into the circuit borad this should solve ur problem, please note this does not work if you have full white screen. hope this helps people with this problem.
Turn the phone off, remove the battery for a minute. Replace the battery.
Hold down the right and left soft menu keys simultaneously then press the power button for a couple seconds and release. Keep holding down the soft keys until the hard reset screen displays.
The reset screen will tell you to press 'Send' to reset or any other key to cancel. Press and hold 'Send', which is the button with the green phone on it. After a couple seconds, the device will start to do its thing.
This will take some time so be patient. It will have a question or two as it goes through the process. Answer.
Don't worry, you won't lose your branding (e.g. if you are a tmo customer, you don't lose the ability to have myfavs and your phone keeps the tmo branding/settings).
do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....
turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....
do a sw reset. turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....