Question about SanDisk Sansa e260 MP3 Player

15 Answers

My sansa e260 will not turn on

I guess the battery could just be dead (like "i have to replace it" dead rather than "i have to charge it" dead), but, at any rate, it just will not turn on. It was plugged into my computer when i turned the computer off. the sansa showed the "disconnected" screen, and the next time I looked at it, it was totally unresponsive. I tried boot mode, to no avail.

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  • salsagringa Nov 06, 2007

    I have exactly the same issue. Bought the player off EBay, so I don't know exactly how old, but said it was returned to a major retailer and was tested. When I got it, I had the issue with alternating black screen with SanDisk logo and white screen. I put it in recovery mode and upgraded the firmware and it seemed to work for one night, but then I powered down the computer while the player was attached and since then it won't turn on at all. I had to hard-power the computer down because it has a symptom where the display goes away when it sits for awhile. Is there something that turning off the PC with the player connected could have done to harm it?

  • sigiman Dec 31, 2007

    that also happened to me the guy at circuit city (where i got mine) told me that i could send it back to the manufacturer and get a new one

  • plaka Apr 04, 2008

    it's deader than a doornail, except that the blue light on the ring comes on when we press the power button. have tried all suggestions on resetting...pushing button to orange, holding down "record" while plugging into computer...all to no avail, doesn't even show up on the computer. purchased off of woot.com, no customer support there. help!

  • sashikanta May 29, 2008

    Hi,

    I have Sansa e260 with 2 GB Micro SD Card and Suddenly it was hanged by playing a song and it was dead and not even booting. I tried after 1 day to boot it but it wont. I also tried to put this into my PC but also it is not working. I think it is gone case. Currently I'm in India and my bro purchased it from USA.
    I do not know what to do and how to fix this problem.


  • appllee Jun 26, 2008

    My story is exactly the same. I plugged my sansa into the computer and then ran upstairs for less than a minute to answer the phone. When I got back to the computer my sansa wasn't responding. I've tried everything I can think of and it still won't respond. No blue light, nothing. Like the story above, I suppose mine could just need a new battery, but I have had this less than ONE year and I am going to be extrememly dissapointed if that is the case. So as of right now I guess it's time to start looking for a new MP3 player.

  • MochiCakes Mar 10, 2009

    Mine won't turn on and I'm on the phone with them right now and this guy has said nothing! Literally! I can hear him breathing! It only comes on when I plug it in but when I take it out it's comepletely dead!!!

    I think the battery is just dead!

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15 Answers

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I had the same issue as everyone else. Here is how I fixed it:
1: unplugged it from my computer
2: Made sure hold is OFF (toggled back and forth to be sure)
3: Held the record button and then hit power.

It booted right up!

Posted on Jan 20, 2009

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Have it plugged into the computer
move the hold button on
hold rec and and power button at same time for like 5-10 sec
it should turn on
unplug from computer

Posted on Dec 20, 2008

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I have a Sansa Fusion and it went dead while it was playing in my Altec Lansing dock station. I tried several things but then held the play/pause button and the power switch for 10+ sec, then I moved the power switch to the hold position while still holding the play/pause button, then i moved the power switch back to the on positon while still holding the play/pause button and it came back to life. It then said that it was refreshing my media which took near 1 minute to do and then it worked find. Good luck

Posted on Jul 22, 2010

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Turn the power button on and off a bunch of times that worked for me! I just got this thing!

Posted on Feb 19, 2009

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I opened it, took the batery out and than placed it back again. It started!

Posted on Jan 11, 2009

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I pushed the on buttom and the record button at the same time and hold and wow it wroked for me guys

Posted on Jan 05, 2009

After trying all the above for a completely dead unit, I re-attached the unit to the computer, held down the Menu button, and toggled the Hold Switch until it Normal 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}miraculously powered on.

Posted on Oct 21, 2008

I did a bunch of ****.

I have no idea which one did it but I think it was holding the record button and switching the hold on and off a bunch then hitting the power button and it turned on like a charm.

Other things I did before that was holding record plus power for 10+ seconds and holding power for 10+ seconds, also holding as many buttons as possible while switching the hold button on and off as much as possible.

But like I said, when I hit the power button it just turned on. Good luck guys, I wish you the best in alleviating your frustration.

Posted on Jul 01, 2008

Switch the hold button on and off while holding down the record button - worked for me!

Posted on Jun 28, 2008

Check the hold button, and switch it...im not shure but that worked for me.

Posted on Jun 12, 2008

I held in the record button and power button at the same time and it came on.

Posted on Apr 27, 2008

On my Sansa e260 I found I had to hold the menu button down for about 10 seconds and it came back on.

Posted on Dec 09, 2007

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Well is the blue light or nothing is reacting u could have something tottaly wrong with the player or yeah ur battery could be dead depending on how long uve had it and how long uve used it,if its been under a year and u use it for about 4 hours a or so shouldnt be dead yet

Posted on Feb 02, 2007

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OMG I can't believe that this worked, I held down the record and power while switching the hold back and forth. Seriously, it worked for me, I thought I was going to have to buy a new one. Thanks everyone!

Posted on Sep 26, 2009

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Omfg i killed my computer because it froze and the exact same thing happened. well if you find a solution or the problem plz let me know!

Posted on Dec 27, 2007

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SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do


There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
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Hi! My Sansa e260 won't turn on. It charges


try upgrading the firmware...if that doesnt help u'll need to replace the battery here's how to update firmware- http://kb.sandisk.com/app/answers/detail/a_id/306

Aug 14, 2009 | SanDisk Sansa e260 MP3 Player

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Charger


Your USB port must be repaired. In the meantime, hopefully, your computer has another USB port that you can use. Battery is a replaceable lithium ion rechargeable battery. There are battery chargers that you can connect to wall outlets - the type that plug into the computer would probably require that you plug it into the USB port, which you said is broken - so that's a no-go. There are multiple vendors for battery chargers - one possibility is http://www.greenbatteries.com/

-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e260 MP3 Player

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My sansa e260 wont turn on or charge


I had the same problem. Place the device into hold and press the menu and mic buttons at the same time. The first time I tried it, I had no response and then I pressed the same buttons again and my e260 came back to life.
After getting my e260 to come on, I updated the firmware and everything has been working.

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Dead Player


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Jan 22, 2008 | SanDisk Sansa e260 MP3 Player

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Jan 03, 2008 | SanDisk Sansa e260 MP3 Player

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Frozen in song.


The sansa e260 seems to have a hell of alot of faults. If SanDisk brings out a firmware upgrade definately take it, also I would strongly suggest that you write a letter to ScanDisk letting them know the grief it has caused you. I have an e260 and it has not had any problems so far, so I guess theres a little give or take sorta thing happening here.

Dec 30, 2007 | SanDisk Sansa e260 MP3 Player

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