Question about T-Mobile Dash Smartphone
I am overseas in Afghanistan and trying to help my son back home with his phone. His Dash phone screen just turned white for no known reason, he has not dropped the phone or caused any damage to it. We tryied re-setting it following factory and online directions and no luck, just the white blank screen. The phone charges but that is it, nothing else works. Also the battery was removed for 24 hours and nothing. He removed the sim card to use it on an old phone and for a strange reason the sim card was also bad and he lost all his info, but was lucky that T-Mobile store replaced it for free. He did not have the phone with him when he visit the store, he explained the issue and all they said was that he may need another phone.
Will greatly appreciate the help, thanks!
If your screen is white then the lcd cable probably is not seated all the way.
Follow this guide and just reseat your lcd cable instead of replacing the lcd screen:
How to Replace T-mobile Dash LCD Screen
Posted on Dec 19, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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