a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This indicator is for the drum unit, not the toner cartridge. The drum unit is the assermbly that the toner cartridge is inserted into when being replaced. The drum unit is replaced about every 18,000 pages so after about 5 to 10 toners have been replaced.
Here is a picture of the drum unit.
If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck
The drum is the part of the unit that actually does the transfer of the toner onto the paper. Each toner cartridge does about 2,000 pages and the drum needs to be replaced with the ~6th toner cartridge change (varies with use). Order part DR-250 from Brother or any office supply place that would carry the part.
To replace (wait until print quality decreases or it reads change drum now and stops working). Turn off the unit and let it cool. Close the document tray and the extension and open the top cover. Remove the drum carefully and place it where the toner will not spill. Remove the toner cartridge (if it is still good) and set it aside to put in the new drum. Wrap the old cartridge up and dispose of properly (not in the domestic trash). Keep the new drum out of the light (keep it sealed until needed) as much as possible. Insert the toner cartridge in the new drum. Then insert the unit into the Fax machine. (Hold by the handles) Close the top cover and the starter sheet should be ejected by the machine.
I already answered this at some other place here - but just to make sure the word gets out there:
There is a little special (white) gear on the outer left side of the drumkit - a little bit below where the toner sits. That gear joins with toner assembly - and you can rotate it counterclockwise all the way back. This should reset the drum counter - worked for me!
To change the drum you have to slide the plattened cover to the left,like you do when removing a paper jam,open the top cover,you will see a handle that you pull to remove the defeloping and drum unit,remove the drum and def unit.
The drum is attached by two clips on top of def unit,unlock the drum from the def by releasing that clips,slide te drum protecktion plate to the rear and remove the drum.insert the new drum by reversing this steps.
If your image of your copies is not bad you can remove the waste toner in the drum unit before replacing it.On top of the drum there are two plugs open them and remove the waste toner,make sure you remove all of the waste toner.Then that message will go away.
Dust on drum refers to as you correctly stated the wire, it carries a electric charge that transfers the image. If the wire gets contaminated the electricity dont flow right so dust on drum is desplayed, you drum cart is faulty, they are not repairable items, go buy another then claim new/old one as faulty from them. Um aH.