Question about HP Pavilion dv6000z Notebook

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My webcam not working - HP Pavilion dv6000z Notebook

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  • Anonymous Apr 09, 2009

    it work buh when i dowload it alwayzz say dat uninstallsing device....

  • ayman farag
    ayman farag May 11, 2010

    hiiiiiiiii ther

    how r u ??

    u have to tell me more about teh problem so i can help u

    if u need any further assistance email me
    aymanlovemai@yahoo.com
    u take care and have fun
    salammmmmm {bye in arabic }
    p.s rate me thanks

  • Chris Callo
    Chris Callo May 11, 2010

    Can we have the make and model number of your webcam?



    Have you installed the software that came with your webcam?



    Was it working in the past and then stopped working?

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I have a touch screen HP with the web cam built in but it keeps saying web cam no connected which is weird cuz its bulit in the computer

Posted on Jan 22, 2009

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Hello

I understand that your Notebook webcam is not working.

To isolate the issue please test webcam in quick play. If it do not work and shows black screen. Please perform the following steps.

Click start and in the start search box type Device Manager and press enter. Then click on + sign next to imaging devices and right click on HP Webcam and select disable. If it prompts you to restart the Notebook . Then restart the Notebook and check whether Webcam is working. If it wont prompt to restart the notebook then right click on the HP webcam again and enable it.

Then check whether the webcam is working.

When prompted to restart the Notebook after disabling the webcam . Even after restarting if webcam doesn't work. Then install the Webcam drivers from the following weblink.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Please do not click on the link. Copy and paste it in a new Internet Explorer window.

After installing the webcam drivers restart the Notebook to get the changes effect.

I hope this will resolve the issue.

Thanks

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