Question about Viking 27" Professional Select Built-in Electric Double Wall Oven - VEDO127

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Viking Double Oven VEDO275SS - Top Oven low heat

The Broil heating element works without issue in my top oven. The Bake heat element, however is not working. Also when turning to convection mode the fan does move slightly but does not spin.

How should I proceed? Should I check the electrical connections to the bake heat element? How can I determine if the bake heat element is faulty?

In regards to the fan, the fan must be receiving current as it moves when attempting to engage convection. How can I determine the fan is faulty?

Thanks for your help

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