We bought a FreeAgent Go to transfer our files from our old Dell laptop to our new MacBook Pro. We've finished that project and would like to erase our files from FreeAgent, but we can't seem to find any command to erase.
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It's probably formatted to the wrong filesystem; Macs prefer HFS+, Windows prefers NTFS, but they both can read and write FAT32. I'd recommend using the Mac's Disk Utility application to reformat the drive to be FAT 32 (but be careful, this will erase the external hard drive, so back up first!)
I would be tempted to format the drive using the disk utility whch can
be found under applications and then utilities once opened choose your
drive in the left hand window and on the right hand side click on
erase. If you are using the Seagate drive for the Mac only, format it as a Mac OS Extended (journaled) Choose your volume format and name and then erase. Hope this
the soft ware that comes with it will also be erased, as it is a windows based identification,seagate free agent has mac utilities on its site, try to find out on www.seagate.com. you will find one for mac format and mac installation .
Disk trouble from unplugging the usb while the unit is still "running" and not yet finalized. Running CHKDSK /? /F in the run box where ? = extrenal drives lettrer. Then restart the computer(done from windows PC with drive attached)
Shell trouble I have already advised a dozen or so people this week that if CHKDSK doesn't work, replace the shell with a new one and see if the hard drive works in the new shell.
Failed harddrive, of course this is always an option. If neither of the above suggestions works then it's possible the hdd has failed and you may need to send it to a pro if you have any files on it that need retreiving.
Hope this helps FixYa, if you need additional help just reply to this by adding a comment.
the problem is that your western digital operates using the NTFS (New Technology File System) which is the standard file system of Windows. Apple macs is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac.
an excellent free mac NTFS driver can be found here- http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml
download and install the software then restart your mac.