Question about Fuji FinePix A500 Digital Camera

4 Answers

Focus error I am from the Caribbean Island of St.Kitts and I was on holiday in London, England in August 2006 and I bought this camera. It worked wonderfully and I took plenty pictures. I had no problems at all with it until now. When the camera was turned on there was a sound coming from the lens area. The lens are open and will not close. On the screen there is the warning display "focus error." Can I get a solution to fixing this problem

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  • Anonymous May 18, 2008

    says focus error and makes a fun noise.

  • Anonymous May 24, 2008

    When the camera was turned on, it said focus error and the lens makes a noise and does not go back inside the camera anymore.

  • gianphil Jul 23, 2008

    My aunt bought a Fuji Cam A500 or 400. It had a zoom error and she got it fixed where she bought it. then, after a month, it had the same problem again. but my aunt hasn't brought it to its dealer yet.

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Check out this link: www.digitalcamera-hq.com/digital-cameras/fuji-finepix-z1_question.html?qid=4289

After the basics (cleaning the lens, replacing the batteries, etc.), try dropping the camera on a carpeted area from about 2-3 feet. It worked for my Fuji A500 and 90% of the responders on the link. Everything on the web said it would cost ~$100 to fix. I was in the process of researching new cameras to buy and had nothing to lose by dropping it on the floor.
The error may be caused by debris in the zoom mechanism preventing it from working. Dropping the camera loosens the debris and voila!

Posted on Jul 07, 2008

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Carpet dropping worked for me....10th try...finally started putting a little force behind it on a linoleum surface and did it 4-5 times in a row on all angles...zoomed right out!

Posted on Nov 09, 2009

  • Debbie Stone Jan 24, 2011

    I can't believe it! It actually worked! You do have to drop the camera with it turned on, though. Thanks for the advice!!!

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I also have this problem. It is obviously the cog inside that is stripped but I am planning on just going to get a new one, since it was a gift. I like the camera otherwise though...

Posted on Jun 12, 2007

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Says focus error and makes a funny noise

Posted on May 24, 2008

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praky16
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SOURCE: focus error

hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!

Posted on May 27, 2009

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I solved my problem by dumping my Nikon Cool Pix 8700 and I bought another camera and It will never be NIKON for me again!
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Focus error


hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!

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Hi nicoleashley You can send your camera to FUJI and pay $120 or you can try this at home for zip...it worked for me! I to have had focus error problem with my Fuji A310 camera and after much frustration and phone calls i decided to try a different approach to this problem........ I FORMATTED my 64mb XD card in my computer memory card reader using the FAT setting and guess what my camera is magically working now..... Why couldn't FUJI helpline have told me this when i spoke to them, answer because they were to preoccupied in trying to sell me a new camera!!!!!as if, there service is nonexistent and proven!!!!! Why is it called a HELPLINE then should rename it "FUJI RESELL LINE" hey....or maybe "FUJI NON HELPLINE" Also formatted 16mb card same way and working also, maybe i should get a job at FUJI hey only problem is i wouldn't endorse there products, very good picture quality in an unreliable package..suggest any better brand for next time nicoleashley ? ADDENDUM TO PREVIOUS SOLUTION FROM JIM PINEAPPLE--- After you have formatted the XD Card in your computer card reader reinstall card to camera and using the camera software format the card again, this prepares the card to accept it's normal data... P.S. I called the Fuji Ha Ha Helpline here in AUSTRALIA and informed them of this procedure so as to help all the poor souls like us that purchased our only Fuji digital camera, as if they didn't know already, and the moral of the story is as of 27-8-2007 Fuji would be absolute Mongrels to not inform via there helpline how to fix there very common "FOCUS ERROR" problem which is common across the Fuji digital camera range, just google FUJI FOCUS ERROR.... Happy Snapping JIM PINEAPPLE

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