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Connection error for Sony DCR-HC35e camcorder - Vista and now XP

Here is the timeline:
Camcorder (through Handycam station) works fine on XP - has done since I got it. I-Link connection great.
Bought new PC - with Vista
Attempted to connect camcorder - not recognised - have some potential workaround on the Sony site.
Decided to reconnect Camcorder to XP machine - now that doesn't pick it up.
I have noticed that as soon as I connect the i-link, it states ''DV in'' on the LCD screen. I clearly need ''DV out'' although there are no menu options to arrange this switch.

I have tested three different firewire cables, 5 different ports, two different cards and all work with other known working apparatus. All I can assume is that it is (a) the camcorder or (b) the Handycam station. I read somewhere that they can be prone to breaking if you hot swap the cable - could this explain the ''DV in'' only, or would that likely render that unusable too?

I am at a loss - Sony are no help with this, and I need to see if others have any further ideas. Help is greatly appreciated!

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  • 3 more comments 
  • david_brack Dec 02, 2008

    Hi welcomejee. Thanks for that, but I have already tried the reset option. Still no joy! Any further ideas?

  • david_brack Dec 04, 2008

    The record mode does not appear to make a difference, and this wasn't altered by me. Thanks for your help anyway. Any more ideas from anyone?

  • inca_yogu Dec 14, 2008

    I am also having the same problem. I seem to be going in circles trying to solve it!

  • khor Jan 01, 2009

    My SONY DCR HC-26 hanycam is giving me the same problem. I see DV in, I have Vista and the PMB software that came from SONY website. I am using i.link. I am at a loss...

  • Anonymous Apr 13, 2009

    same problem with canon, vista & ilink

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  • Master
  • 10,594 Answers

If you have user manual of DCR-HC35E, go to page 25 and push RESET button. Camera will initialized and select default settings.

Posted on Dec 02, 2008

  • Shahid Electronics
    Shahid Electronics Dec 02, 2008

    I think camera has been set on Record mode so you get DV-IN display.
    Page 54 explains how your camera set on Record mode.

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