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if you plug & unplug cable after turning off ,perhaps you can the conector firewire on the vcr inside there are 4 yellow cables if not the conector defect.try to push the cable firewire litle up down side just to make sure
You also need a PAL television or monitor to be able to view them. If you don't have a PAL compatible monitor or TV it will not work because the resolution and scanning is very different than an NTSC monitor. Your canon camera is probably designed only for NTSC use if it was sold in North America and can't be used for PAL use.
Pete, we are having the same problem with 2 dsr-11s.
The fix for us was the "auto repeat" switch on the back of the unit. It was "on" please turn it off.
The other idea was that the tape tension is very sensitive in the units, try exercising the tape (though exorcise might be good too) by fast-forwarding then rewind the tape start to finish. Tape that were tightly wound at the factory can cause this proble as well. Good Luck. Greg VA
most likely problem is a misadjusted exit guide post. cleaning would not solve the problem; if you have a service manual and know how to adjust the guide, you can do it yourself. otherwise, it's a job for a technician with the proper test equipment.
I think you may have misconfigured something because the problem is not in your DSR-11 try connecting it to a monitor and you will see the time stamp and picture as proof of what I am saying. The problem I think is that your Mac is not processing the time stamp correctly.
Try this link first it helped me:
Remember follow the instructions ezactly: