Question about Canon PIXMA MX310 All-In-One Printer
Have you reset the ink cartrige? Have you unplugged it and replugged it? Are there any flashing lights on the printer? Did you recently add software or had a windows update? Unistall and reinstall the driver.
Posted on Dec 02, 2008
I had the same problem too. Brand new unit and 5100 error comes on after power up. There is nothing jaming the ink cartiage, and it only moves a little bit to the left then jams back to the right. I can't even load in new ink cartiages. It's going back to the shop today.
Posted on Oct 06, 2007
just open home center and click on the question mark on the top right and click on maintenance in the right and click on clean print head.............if you still get the same issue then just take both the ink cartridges out and on their side there is a number and just reply me back with that number and i will let you know if its genuine ink cartridge or not.........coz there are lot of look alike and refilled ink cartridges in the market which you wont be able to make out............
Posted on Jul 17, 2009
Error 5100 is Carriage error.Possible problems in:
- Carriage unit
- Timing **** strip film
- Logic board assembly
- Carriage motor
First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.
Posted on Nov 17, 2009
It may be that you need to clean your timing strip. (Download the manual from the usa canon website to learn more about the timing strip.)
Also, if cleaning the timing strip does not help, you may need to lubricate your purge cap. The purge cap is the white sliding mechanism that the printhead parks against when not in use.
1. Get yourself some white grease.
2. Remove the right printer panel to gain access to the purge mechanism.
3. Do not get any grease on the wipers or the black caps!
4. Moisten JUST the purge cap with the white grease.
Let me know if this solves the problem! Thanks - ambssdor
Posted on Dec 29, 2009
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