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Remote control not working

My son has a Trutech TV DVD combo and the remote stopped working. I bought a universal remote that has Trutech listed under the TV DVD combo section but I can't get that to work either. Is there anyway I can get a new remote for the TV from your company? Is there anyway to tell if the remote sensor is the problem and not the remote without my having to bring it in somewhere? The TV was bought last Christmas so I'm a bit disappointed to have problems already.

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If the new remote is not working either, it sounds as if the problem relates to the sensor on the TV combo.

If you bought it new last Xmas you should have some warranty left. I would get it looked at asap before the warranty expires.

Posted on Dec 02, 2008

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