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I don't think this is the right section but umm... you should push the button and wiggle it around. if that doesn't work remove power and go inside and look at that button. I'm assuming this is for a remote...
The best carabiner shape for any kind of static rigging is a symmetric shape - oval is the best. Most carabiners are asymmetric "D" - which is stronger but will cause the line to shift when loaded - the oval shape is better because nothing will shift to one side of the carabiner when loaded. You could use standard aluminum carabiners or even locking ovals (Petzl and Omega make very nice locking ovals), but I would also suggest using steel carabiners - they are cheaper and stronger and since weight isn't an issue they are better.