Question about SanDisk Sansa Clip MP3 Player

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My Sandisk-Sansa-Clip-MP3-Player-2-GB-wont charge the battery

I plug it into the computer wia a USB cable (provided by the retailer) to charge the built in battery. It looks like it starts for a short while, then after approx. 1 minute it stops and it only displays that the device is connected. I cannot find it on the computer either (i.e. as some external device).

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  • Anonymous Dec 23, 2008

    when i try to charge it the mp3 player charges for a little bitthen ii leave it alone and come back and it stops charging. i unplug the USB cord from the mp3 then hook it back up and it still doent play. i am so overhelmed with this thing and i have only had it for 3 days... ugh..

  • Anonymous Jan 20, 2009

    I need a solution too!! 

  • leah-m Feb 08, 2009

    Mine does the same thing, when I plug it in, the computer recognizes it and it says connected and looks like its charging the battery. But as soon as you disconnect it, it says low battery. I have only had it for a month and don't use it very often. very frustrating

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  • 8,596 Answers

Make sure the hold/lock switch is not engaged.
Try another USB port on your computer.

If that fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 23, 2009

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You need to charge the battery so you can continue playing your MP3player.
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The battery is not charging


You can try and reset the player. resetting a Clip player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Some things to check for when your player does not act like its taking a charge.
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
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Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port.
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SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do


There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

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1 Answer

Will not take a charge. took two charges prior but has now stopped


I found this online at www.sandisk.com under warranty and manuals link.
I believe they have an excellent Return Authorization system, that if you truly have trouble with your disk player and it's still under warranty, gather your receipts and get on line to get an RMA. I have successfully returned to disc players that were infact faulty (FAT problems) and received two replacement players. Get on it right away. Look at the manaul online too. IT can be very helpful. I've included the Battery info, and the link for the manual at the end.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

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1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip wont power up unless hooked up to usb


http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

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1 Answer

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You will definitely need to get that USB charger cable.

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1 Answer

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