I have a HP Pavilion ze2000 series (ze2115us) laptop. I have rarely used the alt key but after installing Adobe Acrobat there are functions requiring the alt key and, on my laptop, these functions do not work. As the functions do work on my PC I must assume the alt key is not working. Everything else on this unit works great. Any help would be appreciated. Thanks.
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Re: Alt key does not work
You can try to repair it, but its easier (and cheaper) to just buy a replacement keyboard on eBay. (or other online seller) Replacing is simple. Turn off the machine, remove the battery. There are 2 screws with pictures of a keyboard next to them. Remove those. Open the machine back up and remove the piece above the keyboard (start at the right side and gently pull up, it will release the clips) Then there are 4 screws in the top of the keyboard and a ribbon cable to unplug underneath the keyboard.
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if you can't find the backslash on your keyboard, you can always use the so called ASCII code. It sound complicate, but it is simple: press and hold the left ALT key and press one at a time the following digits form the NUMERICAL KEYBOARD: 0 9 2 . Now release the ALT key and the backslash appears.
There is a code like that for all characters and digits oin the keyboard
Note that this answer assumes you are using a pc. It might be the software updater. Open the task manager. To do so, hold down the Ctrl and Alt keys and push the Delete key. In the task manager window is a list of the programs currently running on your computer. If one of them is the Adobe software updater, that is most likely the problem. click on its listing so that it highlights and click on the "end task" button near the bottom of the task manager window.
This Link seems to provide the best thorough approach to getting those drivers installed & working.
However, someone claims, on this forum page(last post on the page) that all you need to do is use the "windows online driver search" function, and it will handle all of the messy work of locating, downloading & installing.
Get another computer without the Adobe Reader (same OS language) and install temporarily Adobe Reader. Note on a scrap of paper what keyboard keys (Tab, Alt Y, Y, A, Alt A, Space...) are needed to position the cursor on the Accept button and continue installation.
Then just repeat the sequence on your Inspiron.
Otherwise, try blindly pressing Alt-A (for Accept), Alt-Y or Y (for Yes), and Enter key. Maybe one of them will work, if the default buttons in the dialog box are configured as per default.
You may also want to try pressing Alt-Space followed by Enter. Usually this allows you to move the active window using the cursor keys. It won't let you move the window too much out of the screen, but it's worth a try.
Some very old Sharp PCs require a Setup Diagnostics Disk to access BIOS.
Shuttle - Glamor G-Series, D'vo, Prima P2-Series, Workstation, X Mini XPC, Surveillance
Press F2 or Del on startup.
Sony - VAIO, PCG-Series, VGN-Series
Press F1, F2 or F3 after turning on the computer.
Toshiba - Portégé, Satellite, Tecra
Press F1 or Esc after powering on to access BIOS.
The following companies are either closed for business or no longer manufacture or support mainstream computers systems so verifying the following BIOS access information is nearly impossible. I have included what I could dig up for anyone who might be interested: ARI / ALR / AST (Advantage) - Press the Ctrl+Alt+Esc or Ctrl+Alt+Del keys. Cybermax - Press the Esc key. Tandon - Press the Ctrl+Shift+Esc keys.