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if the all setting are ok??
then you have to check its ringing tones ,simply go to ringing tones under the settings and try to change the tone and you can increase the volume in this menu too.
if no ringing ton hear.
it is hardware issue.
first of all u can increase volume during call by pressing right button (middle one). but i think ur phone is set to max and u dont hear much - in this case probably some "metal dust" sticks on your speakers membrane - open case clean speaker gently or replace with new one...
you can increase your sound by increasing the sound in profile settings.there you can find increasing sound for your ring tone.moreover you can set the ring tone that should have increased quality of your sound.then check the sound in call option.mostly samsung phones speakers have low sound quality
On your Blackberry menu, there's an icon that resembles a person's head that represents profiles. In the profiles menu, you can select the volume for the notifications you receive when messages or calls come in. Choose "Loud" to hear all notifications at an equal volume, equivalent to the maximum output possible.
Some ring tones just remain less audible than others even when they're set to maximum volume. If you've tried increasing the volume of your notifications but still can't hear the ringer sometimes, try downloading a custom ringtone from the Blackberry App Store.
When selecting a custom ringtone, choose something distinctive and hard to ignore. When previewing the tone, determine whether it seems louder or easier to hear than your existing tone. Download more than one tone and experiment throughout the day.
After you've downloaded custom ringtones, set your phone to use these ringers by going into the applicable notification profile. Select "Show Tunes" and open the media folder where you've chosen to save your downloaded tones. Select the ringer you want and click "Set as Phone Tune."
There are 2 types of volume in your nokia phone that you can increase or decrease.
The first one is the ring tone volume. You can either increase or decrease your ring tone volume by pressing the menu key then go to settings, go to profile, select any desired profile go to personalise go to ringing volume, then increase or decrease by using the navigation button to the right or left.
The second way is to increase or decrease the volume of the speaker of your phone which i think is the cause of your question (this volume enables you to hear clear and loud the person on the other phone). You increase or decrease the volume by making a call, as soon as the call starts ringing, press the navigation key to right to increase the volume or to the left to decrease the volume.