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My C46 has been spoiled by someone who can get into my home. It will not allow the paper to go through It is grabbed on the right and goes to the left. I've tried finding something to change about it. It doesn't seem to have any parts that move. Paper is inserted correctly. Big help if you can tell me what to do

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Typically there is a small bit of paper that is stuck somewhere in the paper path. It is now probably black with ink and will be hard to see. Usually running some card stock through the printer will clear it. But if necessary, manually push some thin plastic (maybe from some clothes packages) back and forth through the paper path, especially at the edges to try and dislodge the offending clog.

What you don't see is that when you close the cover the ink cartridge moves back and forth, grabbing the edge of the paper on the right and pushing it to the left. There may also be a piece of paper stuck on the ink cartridge head or carriage. Remove the ink cartridge, inspect the head and place where it moves to see if there isn't a bit of paper stuck there (again, will be saturated with ink). Use same process to remove. Try not to use a knife or other sharp object as it might damage the printer.

Posted on Dec 02, 2008

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