Question about Seiko Hc500 Protape 16' Electronic Tape Measure

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The 9 volt battery has no access panel for replacement

I have tried dismantling the whole tape but it opens partially but cannot be fully opened to access the battery

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  • Anonymous Jan 02, 2009

    The 9 volt battery has no access panel for replacement problem

  • Vuk B Dec 23, 2016

    small door on back side (opposite meter), located at the rear of the tape - press down with thumbs (toward center of case) and back - door pops open - 9v battery underneath

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While you have the case open and the plug out, try the power switch. Now, while watching the fan on the processor, plug the cord in. Fan move at all? If so, power supply likely ok, and something else has gone out. Check plugs all fully in, partially plugged in cards and such.

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Try removing the battery and charging it. Then put the battery back on the camera. This will reset the cassette system. The cassette should open or close depending upon what status it is in. Once you get the camera to eject fully, clean your heads with a dry head cleaner cassette for Hi8 video. If your camera is still eating tape, could be a broken pin or damaged heads.

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I have a Sony Handycam DCR-HC-48 and the tape door won't close along with a 32.11 error code.....HELP


Try these steps:

1. Open the tape cover fully until it clicks open.
2. Turn the camcorder on to "VCR Mode."
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Picture rolls when view finder is fully open. When partially closed it stops rolling. Sometime it stops rolling when view finder is slowly opened to full position.


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Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape...


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

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1 Answer

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It sounds like the drive belts on the deck have broken (not allowing playing, FF or REW) and/or the tape got "eaten" meaning the tape itself has wound itself around the rollers and cannot free itself. I strongly doubt this is an electrical issue. Definately sounds mechanical.

As far as the door not opening, there's usually a hook that holds the door closed. If the unit is mostly disassembled, look near one of the sides of the door for a metal hook. It's normally spring loaded and can be moved manually. That should free the door. If your tape was eaten, it might take some gentle persuasion to unwrap it from the rollers.

Good luck.

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