Question about VIA (CX-VT6421A) (CX-VT6421A) IDE Controller

3 Answers

Sudden Hard Drive stop

I run on Windows XP Professional and use a Hitatchi 82Gb Hard Drive. Have a MSI motherboard (the P4M... series) with the VIA chipset and run on +1Gb RAM.

Oneday while after switching on the PC for about 15mins, my hard drive started to give out a sound ( a sound similar to what i hear at boot up - like the hard drive stops spinning and tries to spin back again) and it kept on repeating...I tried switching off the PC, which didnt work and had to switch off by pressing the power button. Next i tried booting windows again and the PC booted to the Loading screen and froze (it stops after loading MUP.sys in safemode). This kept happening after which i tried to refitted the cables and power supply to the hard drive and tried again. Subsequently the HDD didnt even get detected. Then again i changed the jumpers from master to cable select and the HDD was detected but it froze at the windows loading screen. I loaded failsafe defaults on BIOS which didnt work and then removed the BIOS battery and re-fitted it which didnt work either.

Then i tried installing XP again, which showed my C: partition of my HDD as UNKNOWN (it was a NTFS partition). So I ran an error check using chkdsk on that hard drive through a friend's PC, then I succeded in booting up my friend's PC from my HDD.
But once i connected it to my PC, it still froze after the loading screen. So i formatted the entire drive and re-installed XP.

I installed Genie Backup 8 and when i tried to create a backup of my windows installation the pc restarted and the same thing happened when i tried to repeat it after the restart. I greatly appreciate your help in finding an answer to this issue.

Thanks
Patz

Posted by on

  • nerangenpath Dec 02, 2008

    yea thanks for the insight Geekman...I've had a similar issue with a previous hard drive on the same motherboard...a 40Gb Maxtor....i think i will try changing the cable....if i am to change the battery what is the safest method i should follow? What has to be done incase of a faulty IDE Controller? Motherboard replacement?? :(

  • nerangenpath Dec 02, 2008

    yea actually i assembled this PC myself.... just that i wasnt aware of a problem such as IDE controller or a remedy....and was curious abt the BIOS battery cz i wz fearing it might affect the integrity of the BIOS itself....

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I have been using this and had a few problems with hard drives, however if if i can get them to be recognised on the VIA VT6421A software and set up a raid on it i am unable to see this in general windows and use them. Anyone have any ideas?? I know the motherboard, cables and drives are all fine.
Thanks
David

Posted on Aug 13, 2009

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No problems in changing the BIOS battery, on most computers this is usually a button type battery (most likely CR2032 battery, but don't quote me, pull the battery out and check it), don't hold the battery with metal tweezers on the top and bottom, you will create a short circuit condition, just flip it out.

If the fault is the IDE controller and it is part of the motherboard then it can't be repaired, buy a new motherboard then do it yourself or get a friend to rebuild your new computer and move your parts (ie. hard drive, video card, sound card etc. and if some of these are part of the new motherboard you won't need to move them) to the new motherboard or buy a new computer.

Have fun.

Posted on Dec 02, 2008

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Your hard drive may be intermittenly faulty, any abnormal sounds from a hard drive is not good. I would connect your hard drive to an USB adapter and plug it into a working computer's USB port and do a Disk cleanup and defrag, if possible run disk diagnostic program on the hard drive. If the hard drive proved OK then you may have a faulty IDE controller or faulty IDE cable, check the BIOS battery voltage, may need a new one.

Posted on Dec 02, 2008

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