Question about VIA (CX-VT6421A) (CX-VT6421A) IDE Controller

3 Answers

Sudden Hard Drive stop

I run on Windows XP Professional and use a Hitatchi 82Gb Hard Drive. Have a MSI motherboard (the P4M... series) with the VIA chipset and run on +1Gb RAM.

Oneday while after switching on the PC for about 15mins, my hard drive started to give out a sound ( a sound similar to what i hear at boot up - like the hard drive stops spinning and tries to spin back again) and it kept on repeating...I tried switching off the PC, which didnt work and had to switch off by pressing the power button. Next i tried booting windows again and the PC booted to the Loading screen and froze (it stops after loading MUP.sys in safemode). This kept happening after which i tried to refitted the cables and power supply to the hard drive and tried again. Subsequently the HDD didnt even get detected. Then again i changed the jumpers from master to cable select and the HDD was detected but it froze at the windows loading screen. I loaded failsafe defaults on BIOS which didnt work and then removed the BIOS battery and re-fitted it which didnt work either.

Then i tried installing XP again, which showed my C: partition of my HDD as UNKNOWN (it was a NTFS partition). So I ran an error check using chkdsk on that hard drive through a friend's PC, then I succeded in booting up my friend's PC from my HDD.
But once i connected it to my PC, it still froze after the loading screen. So i formatted the entire drive and re-installed XP.

I installed Genie Backup 8 and when i tried to create a backup of my windows installation the pc restarted and the same thing happened when i tried to repeat it after the restart. I greatly appreciate your help in finding an answer to this issue.

Thanks
Patz

Posted by on

  • nerangenpath Dec 02, 2008

    yea thanks for the insight Geekman...I've had a similar issue with a previous hard drive on the same motherboard...a 40Gb Maxtor....i think i will try changing the cable....if i am to change the battery what is the safest method i should follow? What has to be done incase of a faulty IDE Controller? Motherboard replacement?? :(

  • nerangenpath Dec 02, 2008

    yea actually i assembled this PC myself.... just that i wasnt aware of a problem such as IDE controller or a remedy....and was curious abt the BIOS battery cz i wz fearing it might affect the integrity of the BIOS itself....

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have been using this and had a few problems with hard drives, however if if i can get them to be recognised on the VIA VT6421A software and set up a raid on it i am unable to see this in general windows and use them. Anyone have any ideas?? I know the motherboard, cables and drives are all fine.
Thanks
David

Posted on Aug 13, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 32,281 Answers

No problems in changing the BIOS battery, on most computers this is usually a button type battery (most likely CR2032 battery, but don't quote me, pull the battery out and check it), don't hold the battery with metal tweezers on the top and bottom, you will create a short circuit condition, just flip it out.

If the fault is the IDE controller and it is part of the motherboard then it can't be repaired, buy a new motherboard then do it yourself or get a friend to rebuild your new computer and move your parts (ie. hard drive, video card, sound card etc. and if some of these are part of the new motherboard you won't need to move them) to the new motherboard or buy a new computer.

Have fun.

Posted on Dec 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 32,281 Answers

Your hard drive may be intermittenly faulty, any abnormal sounds from a hard drive is not good. I would connect your hard drive to an USB adapter and plug it into a working computer's USB port and do a Disk cleanup and defrag, if possible run disk diagnostic program on the hard drive. If the hard drive proved OK then you may have a faulty IDE controller or faulty IDE cable, check the BIOS battery voltage, may need a new one.

Posted on Dec 02, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Audio driver g31 series destop motherboard


http://www.msi.com/support/mb/K8MMV.html#down-driver&XP%2032

It's not g31 seris, it is AMD mbo. Pls download Via 4in1 driver for this mbo.

Jul 12, 2014 | MSI K8MM-V Motherboard

2 Answers

How can i install windows 7 on a new sata ******* a msi k8n neo4 motherboard with mainboard cd?


it has nothing to do with the motherboard make sure you format the hdd before you install the OS

Jan 31, 2012 | MSI Computers & Internet

2 Answers

I can't get the MSI Motherboard sound driver, how could I get it? this is the type of My Mother Board, MB = MSI MZVIQ Sound Driver = VIA sound driver problems = no sound


Hi,

The model that you have posted here I can't find.

Click on the link that I have provided below and click on "Live Update" this will check your system for the correct device drivers. Just follow the instructions to get the drivers for the motherboard.



http://www.msi.com/service/download/





Regards

Jun 07, 2011 | MSI PM8M-V Motherboard

1 Answer

Hi, I have a msi n1996 865gvm3-v motherboard and it doesn't want to pick up my sata drive, what to do?


If you are trying to install Windows XP and it does not detect the SATA hard drive.
The problem is that XPinstallation CD does not have a SATA driver, unless you have a SATA drive on adisk etc. and can install the driver when XP asks for a hard drive driver then,XP cannot detect the hard disk and therefore won't install XP. The FIX. Go into the BIOS anddisable the SATA drive (enable IDE emulation), this will make XP think it is aIDE/PATA hard disk. Then you can install XP normally. When Windows hasbeen installed then install all the device drivers (including the SATA driver),then shut down and boot up and got into the BIOS and enable the SATA drive.

Apr 14, 2011 | MSI 865GVM3-V Motherboard

1 Answer

Não encontro o drive de som da placa mãe p4m 266a-8235.


here you go: http://www.viaarena.com/Driver/vinyl_v700b.zip
For Windows Vista 64-Bit, Windows Vista 32-Bit, Windows Server 2003 x64, Windows XP 64-Bit, Windows XP, Windows 2000, Windows NT, Windows ME, Windows 95, Windows 98, Windows 98SE

May 25, 2010 | EliteGroup Via P4M266A (P4VMM2 V7.3)...

1 Answer

XP not recognizing 5th SATA drive in new motherboard


Hello,

Since you are a experienced PC user, I will cut down to the chase as I might have a idea what your problem might be. I tried to find more into on your issue but couldn't source anthing of importance:

It might be that your last SATA port that you have connected your hard drive is different from all the remaining 5 - Meaning it is set up differently BY DEFAULT in the BIOS. FOr example it might be set up to be on a certain "RAID" setting or mode that might prevent it from being seen within Windows XP.
What I am trying to get at is that maybe that last drive "mirrors" another drive by default.

Please try also to download the latest BIOS for you mainboard, and make sure all hard drives in the BIOS have the same setting on them individually. Spefically, check your RAID and AHCI settings, boot up lineup and other settings that might influence this.

Also check if your new hard drive isn't faulty, since it picks up in BIOS but not in device manager - The drive might have a plate fault or a read/write head issue. This might explain why it is visible in both the BIOS AND the device manager under "Hardware devices" but not in the "Disk Manager/Management".

As you know how to format and partition a drive, i do not need to query if the drive as been initialized, since you already have set up the other 4 hard drives without a problem.

May 24, 2010 | Microsoft Windows XP Professional

2 Answers

Drive the motherboard


This is your Mainboard driver
MSI K8T Neo V (MS-7032)

Direct Download :

VIA 10/100 LAN Drivers

XP :
Vista :
VIA PIDE/SATA RAID Drivers & Utility
XP :
Vista :
Realtek ALC Series AC97 Audio Driver
XP :
VIA Chipset 4in1 Drivers
XP :
Vista :
VIA VT8237(R) SATA RAID Driver (For floppy driver)
XP32bit :
AMD Cool and Quiet Driver
• AMD Athlon™ 64/Sempron™/Turion™ 64/Opteron™ systems with ACPI 2.0 processor performance control objects
• WinXP WHQL pass

XP :

May 08, 2009 | Intel Motherboard

3 Answers

Problem installing Windows XP with Asus P5RD1-VM series mothboard


Hi!
You need to copy the SATA drivers from the motherboard CD into a floppy diskette.
When you are booting with the windows xp installation CD you can see a message that says:

Press F6 for raid drivers

Press that key so windows installation CD look for the SATA drivers.

Jan 20, 2009 | Microsoft Windows XP Professional With...

1 Answer

MSI motherboard model 6734 AGP interface


Looks like your motherboard is a MSI KM4AM-L detailed here:

http://www.msicomputer.co.uk/index.php?func=proddesc&prod_no=572&maincat_no=1

If so, then it has an AGP slot which will run at 4x and 8x.

Remember to check the BIOS settings after you install it to make sure it is set to 8x, if that is what your card will take.

Sep 22, 2008 | MSI KM4M-L Motherboard

6 Answers

Msi pm8m-v motherboard


look on the official msi site..I already answered you on the other post of yours..
good luck..
bye bye

Feb 03, 2008 | MSI PM8M-V Motherboard

Not finding what you are looking for?
VIA (CX-VT6421A) (CX-VT6421A) IDE Controller Logo

261 people viewed this question

Ask a Question

Usually answered in minutes!

Top VIA Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

David
David

Level 3 Expert

778 Answers

Tony

Level 3 Expert

2598 Answers

Are you a VIA Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...