Question about Canon FAXPHONE L80 Laser

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Fax line stays busy continously...

Took out the fax machine, which works fine, put in the l80,plugged into the "L" telephone slot, now the line rings or stays busy continuously, help

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I'm having the same problem ? Have the Faxphone L80. It was working fine... sent it in for warranty work to repair a roller assembly. Hooked it back up... and now when people try to fax me they just get a constant busy signal. I can't send either... it acts like the line is in use. This is on a dedicated phone line. I have the phone line coming from the walljack and plugged directly into the side of the faxmachine in the "L" jack. Any idears? The display says Fax/Tel mode and shows the date like normal

Posted on Aug 30, 2007

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Still a problem? Can you be more specific?

Posted on Apr 23, 2007

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SOURCE: fax line stays busy continously...

Are there any other phones that use that line? If you have a phone attached to the fax machine, is the reciever in the holster all the way?

Posted on Jul 06, 2008

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Cannot receive faxes


Make sure that the telephone line from the wall is plugged into "LINE" and not "PHONE" on the fax machine. You might also call the fax number from a different phone to see if you can hear the fax tones.

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First off yes you can stop this by unpluging the line from the back of it or turn off the ringer should be on the side of the thing.

Secound I am wondering if you have this on your main line and when your telephone rings so does your fax? When you want to fax just plug back in the line I told you to unplug.

Thanks I hope this helps



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Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.

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1 Answer

Fax line stays busy continously...


Are there any other phones that use that line? If you have a phone attached to the fax machine, is the reciever in the holster all the way?

Jul 06, 2008 | Canon FAXPHONE L80 Laser

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Canon Faxphone L80 - Alan Silva


To send a fax you do not need to enter anything into your fax. You have to make sure that you connect the telephone line to it's desgnated connector. You dial a number to send as if you are calling form a normal phone. If you ever get a ringing tone press start. You can enter any data trough the data registration after you make sure your fax is functioning properly.

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Can't receive faxes


Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

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3 Answers

Canon Fax phone L80


If it is a dedicated fax line it is probabaly best set to fax only mode. Fewer rings (No more than two) FaxTel mode will ring for longer to allow you to pick it up if its a phone call.

Check if the machine has dial tone by onhook button or handset to check. If you have none try testing with another phone to rule out the machine.

Try a manual reception. Pick up the phone when it rings and press the start button.

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