I'm having the same problem ?
Have the Faxphone L80. It was working fine... sent it in for warranty work to repair a roller assembly. Hooked it back up... and now when people try to fax me they just get a constant busy signal. I can't send either... it acts like the line is in use.
This is on a dedicated phone line.
I have the phone line coming from the walljack and plugged directly into the side of the faxmachine in the "L" jack.
The display says Fax/Tel mode and shows the date like normal
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Make sure that the telephone line from the wall is plugged into "LINE" and not "PHONE" on the fax machine. You might also call the fax number from a different phone to see if you can hear the fax tones.
scroll through the menu of the machine and come to the fax settings and then and chck if the line in use is line 1 or not,the DRP is set properly according to your telephone service provider,you have the phone line connected to line 1 port of the machine,you are not using a digital line for the fax machine,if you have a TAM then set the printer to picj\k up fax calls at two more rings than your telephone.
if you want a technician to do the entire troubleshooting for you.You may get in touch with one of the techbuddies,they offer free technical support for such issues. you may get them at http://tinyurl.com/m7ghqz
To send a fax you do not need to enter anything into your fax. You have to make sure that you connect the telephone line to it's desgnated connector. You dial a number to send as if you are calling form a normal phone. If you ever get a ringing tone press start. You can enter any data trough the data registration after you make sure your fax is functioning properly.
okay, best thing to do is start from scratch, plug the phone line from the wall to the slot marked by the " L " on your fax, then pug the other phone into the slot marked with "phone" and listen for a dial tone. you should be getting if so then your fax should be working. hope this helps, if this doesn't fix it then let me know so i can better help you.
Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.