Question about Whirlpool Washing Machines

4 Answers

Washer is not spinning

The washer seems to go through all the cycles fine to include draining, however, when it reaches the spin cycle it doesn't spin. We can hear the motor working and we even tried to prompt the drum to spin while holding the lid open and depressing the lid switch manually. When we do this it seems to lightly spin but never fully engages. We have been advised that it may be the lid switch, however, the switch seems to be working for all the other cycles. I have also inspected the plastic-rubber gear between the motor and pump and that seems to be fine as well.

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  • guerrero6 Dec 03, 2008

    The washer seems to go through all the cycles fine to include draining, however, when it reaches the spin cycle it doesn't spin. We can hear the motor working and we even tried to prompt the drum to spin while holding the lid open and depressing the lid switch manually. When we do this it seems to lightly spin but never fully engages. We have been advised that it may be the lid switch, however, the switch seems to be working for all the other cycles. I have also inspected the plastic-rubber gear between the motor and pump and that seems to be fine as well.

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4 Answers

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Http://www.fixya.com/support/t1322265-washer_not_spinning

Hi and welcome to FixYa,

Based on your description, it could be:

  • partially defective motor (most likely). Depending on the specific model, some motors have two speed, meaning two set of windings. It would be possible that one for the spin cycle is faulty;
  • in some other designs, it could be the starting capacitor for the spin part of the motor (just a possibility);
  • still others could be the coupling or transmission;
  • a remote possibility would be the controller or logic board (least likely).
It must be mentioned that the best approach would be to perform voltage measurements of the various stages/cycles especially the spin. It maybe to your advantage to post the specific model of your unit.

If the above initial posting has merit and should you need additional information, pls click on my "Ask Me". Alternately, postback here how things turned up and to explore your additional options or rate this as you see it fit.

Good luck and Thank you for using FixYa.

Posted on Dec 03, 2008

  • Louie  Role
    Louie Role Dec 12, 2008

    Hi again,



    Any updates or developments so far?



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The belt may be broken. If a belt is broken or badly worn, you need to replace it with a genuine belt from Whirlpool.
Another chance is that motor coupler may be broken.

Posted on Dec 02, 2008

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Yes yes.. the lid switch..although it may work for other cycles..it has sseparate signal to allow spin...(most potentially dangerous)....lets hope for a simple solution for you on this one..please advise :)

Posted on Dec 02, 2008

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Check for any stuck object on the area. it is better to check the drive motor was functioning properly or see to it that there was no problem on the bearing.

Posted on Dec 02, 2008

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The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these: Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.
Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.
Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.
Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.


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Hello there and thank you for choosing fixya

Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Hello there and thank you for choosing fixya
Here are some things for you to check out
Please read fully this covers a couple of different brands but it is all the same things to check ok?
When the clothes are wet at the end of a cycle, check these:
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Hi, if clothes are wet after spinning, check.......
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

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Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

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