Question about HP Compaq Presario SR1720NX (EL435AA) PC Desktop

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I have a model hp-5510 all in one printer and my hp director is empty.

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  • Francisco Cortes
    Francisco Cortes May 11, 2010

    could you post more details on what you refer to as "empty"?

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WELL YOU SHOULD INTSTALL RECUVA GET A FLASHDRIVE AND SAVE IT THEIR AND INSTALL AIN THE SETUP WHEN U FIRST START UP THE PC PRESS F1

Posted on Jun 27, 2009

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1 Answer

I have an old printer model HP psc1315 all in one, printer, scanner. What I need is a software when I can scan my document. I don't have HP director and I cannot find any software in the web to be able me...


IT COMES ALONG WITH THE DRIVERS CD
TRY REINSTALLING PRINTER

FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
INSTALL PRINTER SOFTWARE
DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
PLUG USB WHEN ASKED
FINISH INSTALLING PRINTER
NOW YOU CAN FIND THE SCANNER

Feb 07, 2011 | HP PC Desktops

1 Answer

My windows vista will not let me run my hp 5510 printer


You may need to get a printer driver from HP. Did a DVD come with the printer? It would have the driver on it; if not, go to the HP website, login and register your printer. You'll get software updates from HP when they come out. This is good for any other HP products yu may have,also. You should be able to get a driver for your particular printer.

Sep 04, 2010 | PC Desktops

2 Answers

I have the hp director icon on my desk top and have used it in the past. It will not respond now when I want to scan.


do you use HP Director for HP Printer ? IF so, the HP Director may not work now as it is for long stopped by HP for Scanning use.

You can try this patch from HP Website for HP Director

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&product=90764&sw_lang=&os=228

try the above patch and restart your pc and try HP Director.
OR else
You will have to download the latest drivers from HP website and install them

Jun 19, 2010 | PC Desktops

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | PC Desktops

1 Answer

Hp director shows 2 icons.


just adjust the cable of the printer at the back of your desktop..

Jan 21, 2009 | HP Compaq dc5700 Microtower - Free Flat...

1 Answer

Director Want Launch


Hello there,

I imagine you say, director from Hewlett P. Printers? well, depending on the OS, for XP, go directly for MSCONFIG and then disable director, this whould fix the problem, not, unintall the program of course.
good luck
OSky

Nov 07, 2008 | HP PC Desktops

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | PC Desktops

1 Answer

My hp director will not open i have talked to 2 of your online experts & the told me several things but it will not work


Hello mablekeats,
Did you get an error message on your PC screen? Or on the printers screen?
I understand you have uninstalled & re-installed your printer software a few times. If each time you installed & you used the HP CD you can stop using that CD. There can only be three reasons why your all-in-one fails to scan. Yes one is re-install the software. However you do not use your CD from HP. You use more current software from HP. Which you can get directly from HP & allowing HP to scan for your (connected & powered on printer). Click on the link below.
http://welcome.hp.com/country/us/en/welcome.html#Support
Click; automatically detect products, after typing in your model number.
If this new software fails to load HP director & your scanner still fails there is one last thing that can cause your scanner from failing. I know this all too well because it happened to me the week of April 14th. In my case, after five uninstalls & six installs. I called HP. It was strange, I knew more than the tech at HP. All in all my Windows did not have some basic files in windows system & in system32 folders. It's impossible to pull the correct files off the windows CD because HP did not know the file names that should be in windows system & system32 folders. I had no choice but to do a fresh clean install of window XP. This is what you may have to do as well. The biggest difference between us is I have a spare HP printer. Different model but still an all-in-one. When I hooked up the second printer & installed the software directly from the link I posted above, the all-in one also failed to scan. The odds of two HP printer having the same problem is high.
Once I finished installing windows & updated windows complete I went back to the HP's link & installed the online software. Everything is back to running as it should. No more scanner failures & no errors. HP director loaded.
Sorry mablekeats, no quick fix! In regards to your printer, if you follow what I have done you're printer should be just fine.
There is not always one way to fix anyone problem.
Every PC is different.

Give this a try!
I have faith.

Good Luck & Kind Regards

Mike

Apr 24, 2008 | PC Desktops

2 Answers

My hp director will not open & i have scan on my computer cannot get it of. it say's the feature you are trying to use is on a cd - rom or other removable disk that is not avaliable when i click on ok...


Just a word of advice. Not an answer or a cure. HP Director is horrible, it's like inviting a dexlectic drug user into your family. Get rid of it.

Apr 07, 2008 | PC Desktops

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