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Please remove the web cam and uninstall the driver of the web-cam. now reinstall the driver after the PC was restarted and then connect the web-cam to be detected and installed.
if this wont work then the web cam is faulty- a hardware issue.
Unplug your cam uninstall any current webcam software restart your computer visit the logitech website - identify your cam and click on the picture http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405 download the installer. run the installation set up and note the options - you may not want the Logitech Chat but the Desktop icon is a must. Note - you will also need DirectX download to support your webcam - this is probably covered in the installer Connect your webcam when prompted.
1. uninstall the software 2.restart your computer 3. re install the software 4. rightclick on mycomputer,then properties,then hardware,then device manager,double click on the imaging devices 5.if any yellow color pointed icon appears on any devices, then right click,diable or uninstall it 6.selec ACTION from the top menu bar and select hardware changes. 7.it will detect and install other supporting drivers.
i hope this will help you out... all the best, try it...
I have a similar web cam and its working fine ...its not that great in quality ..but I have no problems...try to reset settings on default or ...see if it isnt the optical setting from the cam ...if not ...it might be the operating system ..Im not sure they work on vista ..anyway ...let me know if you want to contact me on yahoo to send you a copy of my driver and try a re-installation remember ..I use it on xp sp3
maybe you can take off your web cam first, don't make a connection with usb later. uninstall it , and restart your pc . install again without connect the camera. finish it and connect your camera again and if you still have problem you can visit this http://www.mingjong.com.tw/ for find a new driver for windows vista
This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):
VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.
1. Plug in the webcam.
2. Windows will install their weird Sonix driver from 1994 automatically.
3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.
4. DO NOT restart.
5. Download this: http://download.geniusnet.com/webcam/VCMessenger_V.zip (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")
6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)
7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.
You may now restart your computer if you want.
If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.
it sounds as if the driver is corrupt or is conflicting with another driver.
The best thing to do would be to uninstall the driver for the cam, i assume that will be listed in the add/remove programmes and disconnect the web cam, restart the pc and dissable firewall and anti virus programmes and re install the driver cd rom, whether you use the software that is with it is upto you.
Re connect the web cam when prompted but use a different usb port if you have a spare one and try again.