Question about 2wire HomePortal 1800HG Router (1000400229000)

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Help Needed! I think this problem has been reported invarious places acroos the tinterweb but I can't find a solution, its possible i'm not technical enough to understand though. Having set up my router it works fine for a few minutes, then I lose ethernet and LAN connections. I don't think its a hardware issue as the power light remains green. Its the ethernet and LAN lights that go solid orange. Any help would be much appreciated as I'm getting fed up with having to turn the router off for approx 30 mins to get about 10 mins use out of it. Thanks in anticipation. T

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My 1800HG was doing this - it was overheating. I took it out of its case and could get more time out of it, but I never fixed the problem and ended up buying a new one.

Posted on Jul 27, 2007

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When you say you lose ethernet and lan, they are both the same thing. Lan light can show orange when the ethernet card is not 100mbps but only 10mbps if it's an old ethernet card. Check that your router is set to enable DHCP to give your pc an automatic ip address and go to the properties of your ethernet card and ensure it is set to obtain an ip adress automatically. Check that Bridge network is unticked or the above will not work. Also check that the Idle time is set to zero if it is in the setup as this may be disconnecting you if you are idle on the internet for a certain period of time. There is another way to set up a router manualy, some come back if this fails to keep the connection.

Posted on Jan 29, 2007


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Dear Sarah24

Well firstly, its not that you are stupid to this, it is the fact that these companies did not design their technology to be easily used, thats why they have their engineers, so they can still make money with the aftercare that is invariably needed.

Anyway, t best suggestion that can be given here is to get yorself a copy of adobe acrobat reader (from the interent by typing adobe reader free download into google), as you will need this in order to read the instruction manual that you will get from the internet by typing into google "Epson tylus DX4450 instuction manual". This will take you to a website whereyou can get the manual. Now the reason for getting adobe acrobat, is that themanuals are usually transported in PDF (adobe) format, and unless you get the programme, you wont be able to open the file.

I reckon you should also try in order to search for the manual ther, it wll be under the support/ service support section i reckon, and you should be able to download it from there. If not, then its good old fashioned google (as mentioned above) in order to ge what you need.

I hope this works, and if there is anything else that you may need assistance with, then please do contact me, and i will gladly be of assistance. Good luck

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