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Trying to install new HP laserjet but while the installation CD is installing the software, it halts with a Fatal Error called: Error 3726, then MSI.selfinstallingportmonitor ....what is that all about, and what can I do to fix this? My OP System is Windows XP

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  • baymont Dec 02, 2008

    I did that while on the phone with HP tech support, but it didn't help. The tech guy must have thrown up his hands after 2 hrs on the phone, booting and re-booting and downloading, but the same error keeps popping up to halt the installation.

  • larvin Dec 22, 2008

    Yes today i had the same problem on colorjet 7100. I installed it at one xp machine with out problemes, but on the next on the lan, it went wrong.

  • rick100 Jan 23, 2009

    I had similar problem with installation of HP color laserjet CM2320nf. It says " Fatal error during installation. Error 1327, Invalid drive Z:. It also asked me to go to HP.com/support and look for information on MSI.selfinstallingportmonitor but I couldn't find any info on their site. My colleague spent a lot of time with HP on phone but so far no solution. Any info/ help is much appreciated.

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Had exactly the same problem. Previous HP installs are causing this issue. Cleaning up temp directory (c:\windows\temp) fixed the problem.

Posted on May 26, 2009

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Plz download the drivers from the manufacture website and try to install it.

Posted on Dec 02, 2008

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