Question about Toshiba DKT-2020 Corded Phone

1 Answer

Panasonic 816 reduce from 4 to 1 ring before auto attendant ans.

Our church installed a used panasonic KXTD 816 phone system with voice mail. It takes minimum of 4 rings before the machine answers. Is there any way to reduce this. We let the auto attendant /voice mail redirect the calls to the proper extension.

Myron

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 45 Answers

You can voice mail to answer after one ring.
You will need a programmer to program ringing.
info@ameritelnj.com
Tony

Posted on Apr 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

One line is being answered by Voice Mail without the phone ever ringing. How can I turn this 'auto-answer' off?


You have to check DIL in the 400 series on the 1232/816. This may be done by TRUNK GROUP or Line number. So if it is line one doing this, simply find Day DIL and if it asks for line number place 01. It will show an extension number typically 165. Hit the transfer button then hit the store button. Now this can also be done under intercept with the rings set to 1 ring. That is in the same area and the procedure is the same. You should first find what TG the line is in first, then do this. Now I am sure you want the VM to answer at some point so I would place that in the intercept Day and Night and set it for say 4 rings. By the way, these particular settings are not normally customer settings. I may also advise you to contact someone who can quickly make the changes for you.
To contact me direct, call 585-216-5066.

Aug 23, 2012 | Panasonic KX-T7453 Corded Phone

1 Answer

I have a panasonic KX-T7130E and want to know how to connect and install it.


It connects to a Panasonic Key Service Unit, pick a number, TA/TES, TAW, KXT, KXTD, and in some cases TDA/TDE/NCP. It's an analog 4-wire system phone, so it requires both voice and data pairs (a 4-pin connection) and a port on the system. You can only connect one 7130 to a system extension.

Carl

Jun 05, 2011 | Panasonic KX T7130 Corded Phone

1 Answer

How do we set up the phone system so that an outside caller can call our extension directly without having to go through reception/main unit?


There are a couple of ways. The easiest one is to use the Panasonic voice mail system which has an auto attendant built-in. It can be programmed to answer incoming calls, play a menu and let the caller dial extensions or ring the operator. If no one answers, it can take messages and provide the voice mail for the system. The TVA system has a LAN card that can send voice mail to email. It's optional in the TVA-50 and included in the 200.

Carl

Mar 14, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

1)How can i stop the automatic transfer of calls to another extension phone when i have not taken the call that should be for me... 2) how can i program my switchboard into voice mail where they can...


It takes so long to get an answer because you asked two different and complex questions. 1. Where do you want the call to go? It's related to question #2, but the forward either works or it doesn't...that's what the FWD/DND button is for. Your delay before it goes can ge adjusted. In our installations, we use CF-No Answer and set the ring count to 4. If you're on the phone and another call comes in, you can see it from the display and hear the soft ring. You can either answer it or ignore it and it will go to somewhere else (generally voice mail).

As far as your second question, if you have voice mail, an auto attendant can be part of the system. It's programmed at installaton to pick up incoming calls and follow a menu system called Custom service. It also functions as your voice mail system as mentioned in #1.

Carl

Mar 08, 2011 | Panasonic KX-T7633 Corded Phone

1 Answer

I have a Panasonic KX-T7433 and want to change the Auto Attendant message. How do I do this?


An auto attendant in a Panasonic brand voice mail system (TVS/TVA/TVM etc.) is controlled from the message manager's phone. It is accessed by calling 165 and dialing #6 *998

Unfortunately, your question has no hard answer. Each voice mail and auto attendant is different. For example, in TVS boxes, we use custom greetings and store day messages in 30 and night in 60. There are 100 "custom" greeting slots and 32 "company" slots in a TVS box. In the newer TVA systems, the interface is visual and custom messages get assigned sequentially. In those systems, we start with 1 day and 2 night.

So, the best answer is to find the installation instructions. If you can't, then you can step through each custom greeting for the existing one, or log into the VM system and read the database.

Carl

Feb 16, 2011 | Panasonic KX-T7453 Corded Phone

1 Answer

I currently use a Panasonic KX-T7431 at work and I wnat to either know does it have an answer machine function within the phone or can I buy one to add to it , we cusstenly do not have any faciity for...


Generally, a 7431 phone plugs into a Panasonic KX-TD phone system cabinet. The 1232 starts as an 8 line 16 phone cabinet, the 816 a 4x8, and the 308 a 3x8. To those systems, you can add a TVx Panasonic brand voice mail system, or even a plain old ansering machine. Both would need to be probrammed by someone familiar with ringing and intercept groups in system programming.

A quick call to your Panasonic installer or dealer would be the best, as it's beyond the scope of this forum to provide instructions.

Carl

Aug 17, 2010 | Panasonic KX-T7431 Corded Phone

3 Answers

Need more rings


You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

Oct 16, 2008 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

Greeting message


Since you asked this question in a 76xx forum, you have a TDA phone system. A TDA has timers that set where unanswered phone calls route to, one of the ports being voice mail/auto attendant.

There is no "simple" explanation for setting auto attendant. Each installation is different. You first of all, have to know which phone system and voice mail you have, then, know how the AA was set up.

For example, in a TVA voice mail, the setup is visual. you log in via the console and drag icons to the screen that maps the call routing. Since you start with custom menu 1, it sets your custom greetings 1,2,3, etc. In a TVS, you build custom service menus by hand.

While phone intercept is straightforward, trunk (line) is not. The voice mail knows whether the call is coming from a phone or a trunk and each has to be defined. In the case of an extension, you already know it goes to a voice mailbox and plays the greetings established for that person. In the case of a trunk, it may be a different greeting for each trunk for day, night, lunch, and break. Those parameters are all set in the TDA and TVx both.

I hope your head hasn't spun around several times, but the best idea is to sit with your voice mail administrator and phone system installer and get the picture of how the system was designed. You should get specific instructions of how the system handles calls and how you change greetings. You need to get the passwords and instructions for mailboxes 998 (message manager) and 999 (system manager) and a location of all greetings.

If you're into learning, a copy of the manuals for the voice mail and the windows software (if TVA) should have been delivered to your site with the system. In addition, the PT Programming manual (PTPM) can be requested from your dealer and it will allow you to make changes to your TDA.
Spending 5-10 hours with the manual some time will give you a better idea how the systems work.

Also, a spare PC with USB ports and a network card could get you remote maintenance from your dealer and maybe get you free or reduced cost maintenance and changes.

I know this is probably not the answer you're looking for, but I hope it helps.

Carl




Oct 02, 2008 | Panasonic KX-T7630 Corded Phone

1 Answer

Voice mesage


What manual did you download, where is the message located, and what is it recorded on?

A 7433 phone is just a phone, it has no messages. It is connected to a TD-816/1232 Key Service Unit and a TVS/TVM/TVA voice mail system if it's Panasonic branded.

When you call in to the TD system, the voice mail answers the call and plays the Auto Attendant greeting. Is this the one you want to change? Or do you want to change the greeting that you get after the AA answers any they dial your extension?

Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.

Carl

Aug 27, 2008 | Panasonic KX-T7730 Corded Phone

1 Answer

Remote Access


When you call in from the outside wait for auto attendant to answer. As soon as the "Thank you for calling" starts, press [*], and your mailbox number. If that does not work you may need to put a [#], 165 before the [*], mail box. This is assuming that most voice mail and auto attendant settings are operational and you have a Panasonic KX-TVS voice mail.
If a live person (not to be confused with the living dead) answers, have them transfer you to voice mail and do the whole [#], 165, [*], your mail box thing.

Dec 05, 2007 | Panasonic KX-T7453 Corded Phone

Not finding what you are looking for?
Toshiba DKT-2020 Corded Phone Logo

Related Topics:

177 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Phones Experts

kakima

Level 3 Expert

96417 Answers

yadayada
yadayada

Level 3 Expert

60792 Answers

Cindy Wells

Level 3 Expert

4755 Answers

Are you a Toshiba Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...