Question about Rio Carbon MP3 Player

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Upgrader My Rio player says "upgrader" whenever I turn it on. It dosn't play music at all. What does this mean?

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3 Answers

Re: upgrader

I took mine apart and found the problem is with the drive . the read/write head i unwrapped the drive and on the back you can see the read/write arm used a bin to unstick now works but will not last long as now open to getting dust in with the platters

Posted on Jan 09, 2008

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Re: upgrader

Just smack it and iut works tht\at's what i did

Posted on Nov 11, 2007

Re: upgrader

This means that your hard disk is fucked.the best thing to do is connect it to your usb and format it.Then upgrade the software using rio;s website.hope this helps. cheers

Posted on Mar 23, 2007

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My mp3 wont play music, it freezes on the word pearl, i cant turn it off. what can i do

Whenever your player acts up, the best solution is to reflash/upgrade the firmware.

Download the firmware upgrade from, and follow all the troubleshooting instructions that popup when you start the program:

  1. start the program,
  2. remove the battery,
  3. hold the play button while plugging the RCA player into your computer's usb port,
  4. release the play button when the term "initalizing" replaces "searching",
  5. check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
  6. click the start button to replace the firmware.

This solution will fix your player.
I hope that helps.

Jan 06, 2010 | RCA TH1602 MP3 Player

1 Answer

My rio forge player is showing "upgrader"

When mine did this it meant the firmware inside had gotten corrupted. It started working again when I reinstalled the firmware. The official firmware is available at the official website, and wikipedia promotes an unofficial firmware that provides more features.

For either of them, plug the unit into the USB port of your computer, then run the utility to upgrade the your Forge.

(Eventually, my Forge's internal memory storage died - it still play music from card memory, but every time I turn it on I have tell it my language is english etc.)

I hope that helps.

Oct 27, 2009 | Rio Forge Sport Digital Media Player

1 Answer

It is saying upgrader

maybe your problem is the microdrive that Rio Carbon have...
mine also have the same problem and now is still seraching for cf card exchange for the microdrive

Oct 24, 2009 | Rio Carbon MP3 Player

1 Answer

RIO Nitrus

It says "upgrader" because it is looking for a firmware upgrade - you will not be able to get rid of this message without doing the firmware upgrade - go to the rio website and follow the instructions for doing a fimrware upgrade - the msg will be removed, and you will be good to go

-Tha Mp3 Doctor

May 28, 2008 | Rio Nitrus MP3 Player

1 Answer

My rio nitrus will not show anything on the screen

Ok. You have reset your device, there is a reset hole next to the DC-in hole. Then if it still not working then you have to ask for a new lcd screen/ lcd screen module. That means the LCD of your MP3 Player isn't working anymore. Good Luck

Jun 18, 2007 | Rio Nitrus MP3 Player

2 Answers

Macintosh itunes won't write rio s35s


May 19, 2007 | Rio Sport S35S MP3 Player

1 Answer

Rio carbon saying "upgreader"

im not sure it'll help but something told me when mine said the same thing that the device needed a new driver. what ever that is.

Apr 10, 2007 | Rio Carbon MP3 Player

1 Answer

I can not acess the Rio Database to add new tracks or remove old tracks via the Rio Music Manager

Have you always used this on NT? I would suggest: 1-Upgrade to win2k 2-go to and install the latest music manager.

Jan 14, 2007 | Rio CE2100 MP3 Player

1 Answer

No response AT ALL from player or on the computer

Go to, Load the latest music manager. Then load the firmware upgrade.

Aug 19, 2006 | Rio CE2100 MP3 Player

3 Answers


Rio confirmed that there are fundamental problems with the firmware update, some people reffer to it as the "upgrader bug" . You should get Rio to replace it for you, if you can't fix it with a firmware upgrade. when you talk to them, say you saw thousands of posts about this upgrader thing on the net, and you realize its a known issue. In full sympathy, SG ;]

May 03, 2006 | Rio S10 MP3 Player

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