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Your self cleaning cycle is running. When self cleaning is running the door is automatically locked and will not unlock until the self cleaning cycle completes or self cleaning is turned off. You should be able to just turn off the self cleaning cycle and the door will unlock. Do not try to pry open the oven door. You will just damage the door and/or the catch.
unplug or turn off breaker to stove for 10 minutes...then try to gently open.....the oven has to be completely cool before it will unlock....when cleaning is done release lock before turning cleaning off
Amazing. I've searched across the web, and this "locked door" problem appears to be a DESIGN FLAW across the entire product line: if you run the self-cleaning cycle, it WILL trigger this problem and despite the suggestion of a wide range of "self-help" strategies, the only real solution is to pay for a service call (and then, it appears, paying for a new control unit and probably an additional service call to have it installed, and then more service calls if the same problem occurs). We have a JGB900BEF2BB GE Profile range, and of course we've run through all the self-help suggestions at geappliances.com and on a dozen other web sites like this one.
I did it by mistake. I tried to move the lever over and of course, it didn't open but went to restart. I hit the cancel button and then tried the door again and it opened. Yup, we all here feel likes dorks!