I've had my Lexmark printer for five years and am very happy with it ...but today...for the first time, I bought an ink cartridge online and it's not printing well. I looked on the box and it is dated 2005...it is now almost 2009...that's got me worried, could it be too old and possibly damage my printer?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Please make sure you are inserting genuine Lexmark cartridges. Lexmark printers work best with original supplies. Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from the ink that is specially formulated by Lexmark.
Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.
What is the version of your new black cartridge? Make sure you are using genuine a Lexmark cartridge. If you've already tried reseating the black cartridge and rebooting the printer yet problem continues, it could be a faulty black cartridge. If you're beyond the return period, please contact Lexmark technical support for additional assistance.
If you're using genuine Lexmark cartridges and you've already tried rebooting your printer and reseating the color cartridge in the ink cartridge carrier, then it could be a faulty color cartridge. Your cartridge may need to be replaced from the retail store where you bought it from. If it's beyond the return period, in that case, you'll need to contact Lexmark technical support for additional assistance.
yes you have to have both of them then everything should be fine.if you have the color cartridge that is empty put it in for now and see if it will work it will let u know that it is empty but at least you will be able to print in black
Hi, sounds like a faulty ink cartridge, we get this now and again with selling compatible ink cartridges i suggest taking it back to the shop for a replacement wont be the printer as long as its fitted correctly with label removed..
Hi, reason we sell epson printers are they are the cheapest to run, but they do get alot of problems with the print heads, if you change from using refill ink kits to compatible ink cartridges you would not have to reset the chip each time, otherwise you will have to change to a more expensive to run printer like the HP, or Lexmark, lexmark is the most expensive for cartridges but it has the print heads built into the cartridge and not the printer itsself, epson only have the chip on the cartridge.
You can use the refill kits on most HP & Lexmark without having to reset the cartridge all you need to do is refill it.
but for every 3 for example you may have to buy a new cartridge which will be more expensive, ie if you get lines through your print, as the print head will probably get blocked on cartrdige.