Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

1 Answer

Folder options is missing

After infected by a virus, the folder options in tools is missing. what will i do to make it appear again?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 93 Answers

Sounds like part of your XP operating system was damaged when you removed the virus. Most virus removal programs either quarantine (block off) or delete infected files. If something important gets infected, then things will stop working.

There is a fix, though. You will need your XP installation CD. Put it into your CD (or DVD) drive, and reboot. Allow the system to boot from the XP install disc. Once it loads the installer, it will ask if you wish to do a "new" installation, or repair the existing one. Obviously, you want to repair yours, so choose that, then just follow the prompts as it guides you through the process.

Once this is done, it should have replaced the essential files that were either quarantined or deleted, and things ought work as they did before.

Cheers,
Nick

PS - make sure you have thoroughly scanned your system for any further infections, preferably before repairing your XP setup.

Posted on Dec 02, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Ive been blue screened and can only access firefox and cannot open anything else.....MS removal tool keeps coming up


The MS Removal Tool is an infection categorized as a rogue anti-spyware program as it pretends to be an anti-virus program. You may need to boot to safe mode to remove it completely.
If you cannot do anything, you may want to try System Restore.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

If System Restore does not work,proceed to the next steps.
When installed, the infection files will be created in a random named folder such as the ones below:
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\.exe

In order to view and delete these files you must unhide files and folders.
  1. Double-click on the My Computer icon.
  2. Select the Tools menu and click Folder Options.
  3. After the new window appears select the View tab.
  4. Put a checkmark in the checkbox labeled Display the contents of system folders.
  5. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  6. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  7. Remove the checkmark from the checkbox labeled Hide protected operating system files.
  8. Press the Apply button and then the OK button and shutdown My Computer.

Download Malwarebytes from this link.
After Malwarebytes is downloaded, double click the downloaded file to install the application on your computer. Once installed, double click on the Malwarebytes Anti-Malware PRO icon to start the program.
When the application is open, select Scan and the application will guide you through the remaining steps
Hope this helps.

Jun 20, 2011 | Operating Systems

Tip

Enable the Registry Editor, Task Manager and Folder Options Disabled by Viru


Virus attack is common these days and we often come across the problems like Disabled Folder Options or like Task Manager and Regedit disabled by Administrator. These problems are nothing but virus activities. The virus has infected our system and stopping us from accessing these options.
23f407e.jpg
Pressing keys Ctrl+Alt+Del opens up a dialog saying that “Task Manager has been disabled by your Administrator” whereas you are the Administrator yourself. It becomes very annoying when you think that you can fix this problem by going into the Registry Editor but it doesn’t show up. Even the Folder Options gets disabled.
This problem is generally caused by a virus named “Brontok” but don’t worry just use RRT (Remove Restrictions Tool) that can easily solve this problem. RRT is free and can successfully enable:
1. Folder Options
2. Regedit (Registry Editor)
3. Task Manager
4. Show Hidden Files option
The tool will come more useful if you use it in Safe Mode.
Download RRT

on Nov 17, 2008 | Microsoft Windows XP Professional With...

1 Answer

Here is my problem, I reinstall my OS XP to my PC, because I think it has a virus, when I finished installing, and browse my other drives (d and e) the folders are disappearing because SYMANTEC...


Hi and welcome simply_marco !

Your pc still seems to be infected . You should first eliminate the virus(es) by changing your antivirus ;
Download http://www.microsoft.com/security_essentials/
It's free and the best antivirus in it's category ( better than Norton according to my modest opinion ).;
Make full scan of your entire system .
Download now http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
It's a terrific malware killer abd it's free . Make an additional full scan with this tool .
When all done , go to the control panel , select folders options and check show hidden files .
The chance is now serious your machine will respond correctly .
Good luck !

Best regards ,
Fanaudi .

Feb 14, 2011 | Operating Systems

2 Answers

Surabaya in my birthday


If you are getting message like" Surabaya in my birthday, Don't kill me, I'm just send message from your computer", then it obvious that your computer is infected with Surabaya Virus

Symptoms of Virus
1) All folders get disappear.
2) Folder options not work.
3) Machine Restarts on running command like msconfig , regedit.
4) You are unable to install many antivirus.
5) Folders name appear with scr extension ( Actually not folders)

Reasons of infection
1) Infection from removable drives e.g. pendrive, hard disk,
2) Reading cards using card reader
3) From CD or DVD
4) From others computer
5) From internet

Remedies:

1) Using free software:
Download the "Autorun Eater" from internet ( 1.5mb)
Download from:
http://oldmcdonald.wordpress.com/
http://www.softpedia.com/get/Security/Secure-cleaning/Autorun-Eater.shtml

a) Install "Autorun eater" ( some Antivirus detect it as a virus but it is safe) and run it. It appears at taskbar ( lower right corner)

b) Right click on it and follow following path
Registry fix>>fix folder option.
(This will repair folder option and it will appear in tool menu)
Now you can see hidden folders

But Surabaya virus change your folder attribute to system folder. So to see your folders you have to untcheck option " hide protected system files and folder" which appears
Right "below the show hidden files and folder" option
Path:
Open my computer>>tools>>folder option>>view>>uncheck show hidden files.. and hide protected system files and folder
How to change folder attributes to normal

You can use command prompt to change the folder attributes
A) Start MS-DOS command prompt (start>>program files>>accessories>>command prompt
B) Type drive letter and attrib command
D:\Attrib *. * -S -H -R /D /S ( Put space between /D and /S switches.)
This will change your all folder option to normal

1)Manual:
a) type "regedit" at command prompt..STRAT>>run>>regedit
b) Search word 'surabaya' in registry...Edit>>find>>Surabaya
c) Delete two entries appeared in search as " LegalNotice Caption and LegalNoticeText"
d) Now using left option tree navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\showfile
check value 0 to 1

Autorun Eater software:
Autorun Eater software helps to protect and remove autorun virus which generally infects from external storage device and internet. This small software is very helpful in conjunction with any antivirus software even it alone can protect your computer from autorun virus(but not complete solution).

(C)infoall , legal: Use above information on your own risk

Mar 21, 2009 | Microsoft Operating Systems

1 Answer

I couldn't view the hidden files when i apply show hidden files in my folder options in tools menu in menu bar.


Folder Options is removed from Tools in Windows by a virus. The virus is called W32.Rontokbro@mm OR W32/Rontokbro.gen@MM

The removal of this virus is slightly difficult. Antivirus can't remove it automatically. However detailed procedure to remove it is available at

http://coolexp.blogspot.com/2008/01/fold...

About this Virus/Worm:
What it does is creating new files which looked like a folder but its actually a .exe file. Unless you’ve enabled the view extensions in the folder options or else you won’t see the .exe extension of the file. The file is approximately 43.7Kb and normally people will click to open it because it looked like a folder. So after you’ve open it, the virus will run each time during startup and keep on spreading and spreading… into the harddrives.

More troubles coming up. Normally when you click “Tools” in explorer, there’s a “folder options” underneath it. Once the pc is infected with the virus, the Folder Options will be missing, which disabled you to change the options to view the extension of the files. So when you see a new folder appeared from nowhere and you clicked to open it out of curiousity, the virus spread more again. Moreover, the virus disabled the registry edit where you will see this message “Registry edit is disabled by the administrator” everytime you try to edit the registry.

So how to clean the virus then? I found some solution from the following link and have successfully cleaned it from my system.

http://coolexp.blogspot.com/2008/01/fold...

It will help you to get rid of this virus named W32.Rontokbro@mm aka brontok.a and to get back your hidden files. Source(s): http://coolexp.blogspot.com/2008/01/fold...

P.S.: If this information was helpful, please rate this solution.

Mar 14, 2009 | Microsoft Windows XP Professional

1 Answer

Hidden folder


Looks like you are infected with the brontok virus. It also disables registry editor and task manager. You can check. And if this is the case, You can download the brontok removal tool from here.

Sep 16, 2008 | Microsoft Windows 2000 Professional for PC

1 Answer

Hurri virus


Hey there

Once you are infected of viruses then you wont be able to remove them compltely by doing some utilities.
You need to install some good Antivirus Program.

First of all check for what kind of viruses are affecting ur system by:

Because your virus leads to your system very slow as well as restarts itself without awaring you. It is caused by Worm and Trojon viruses. For making sure that ur system is suffering from virus go to tools in menu bar and check for folder. if the folder option appears to you then it is okay. again try to go to Task manager by right clicking on the tasl bar. If the task manager is also showing then you are not affected of viruses.

Try out QuickHeal Antivirus by downloading it from the following link:
http://www.quickheal.com

Download its trial version and then get it updated by connecting ur pc to the internet.
This antivirus program can remove all the viruses that are currently present in ur system.

gimme your acknowlege by rating me

thanx

-
Romy

Jul 24, 2008 | Microsoft Windows 98 for PC

3 Answers

Folder option is missing and regedit disabled


u need to format ur system or can run a full system scan

Apr 19, 2008 | Microsoft Windows XP Professional

2 Answers

Hidden folders not visible even after i follow folder options to open hidden folders


Use winxp original cd and repair it sir it will fix ur problem

Oct 20, 2007 | Operating Systems

Not finding what you are looking for?
Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC Logo

Related Topics:

41 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Operating Systems Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Scott Fryer

Level 2 Expert

80 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Microsoft Operating System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...