An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: P.C Hard drive problems
Are you sure there is not a USB drive or thumb drive plugged into it? If there is nothing else that it is trying to boot from your operating system is gone or not operational. You would need to reload the OS. Hope this helps.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The error PXE-E61: Media test failure usually means the hard diskhas failed or the hard disk needs re-seating or the disk controller is faulty.First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.
I am sorry but I think the hard disk is on its last leg. A knocking sounds is the first symptoms of faulty hard disk. It is better to replace it.
The non-system disk error is displayed when the CMOS BIOS failed to detect the hard disk.
There is a small chances of making your hard disk work again. It worked for me before maybe it might work with you too.
First, turn off your Laptop. Remove the power supply adaptor from your Laptop. Remove the battery. Press and hold the power on button for at least 5 seconds to discharge remaining volts on your unit. After awhile, return the battery, plug in the power supply adaptor and turn on Laptop. See if that recognize again your hard disk.
If the first did not fix it, try this one. Turn off your Laptop. Disconnect your hard disk and then reseat the connectors properly. Then, turn on your device. Did that fix your problem?
Kawindwe, in case that fixed it, I recommend you back up your files cause the hard disk will not last that long.
Hi, this error most often occurs when you try to boot your computer up with either a flash drive (USB drive) or a CD/DVD already in the computer. The system checks these drives first for operating systems before the hard drive, and when it doesn't find your operating system it displays that error. Remove the disk or flash drive and try to boot your computer again, and the error should go away.
Disable the Automatic restart on system failure option.
Remove any non-system disc from the computer .
During startup, the BIOS checks different devices to locate the Windows operating system. If the boot order is set to check the optical disc drive or the card reader (if the notebook is equipped with a card reader) before it checks the hard drive, and there is a non-system disc in the CD/DVD drive or there is a memory card in the card reader, the boot will fail. This problem can be resolved by setting the BIOS to check the hard drive first.
Reseat the memory modules .
If you are getting memory errors, most BIOS versions have additional tests that can be run to test the memory.
There could be a problem if one of the sticks is defective or loose in the memory slots. To determine what is causing the memory failure, disconnect all electrical power, and then remove and re-insert the memory modules firmly into the slots.
Some HP Notebook PCs come with two sticks of memory and have two memory slots. On most notebooks, the memory module compartment is located on the bottom of the case, but the exact position varies by model. On some models, the memory compartment is under the keyboard. See your User Guide for the exact location of memory modules on your notebook.
Reset the BIOS to default condition .
If you have made changes in the BIOS setting, such as disabling a device or changing the boot order, it could prevent the computer form starting properly.
To restore the BIOS to its factory-recommended settings, turn on the computer and press f10 to access BIOS setup, and then press f9 to load the default BIOS configuration.
Perform a memory self test .
There are different reasons that you may see a memory error. There could be a physical problem or it could be a program error. If the error is a program error, you will most likely see a Windows error message.
If there is a physical problem with a memory module, the computer may fail part way through the boot process. Most computers have a built-in memory test to help identify if the memory modules are seated properly and are free of errors.
To run the memory test, turn on the computer and press f2 .
If the System Diagnostics screen displays, select the Start-up Test to run the system memory test. Press the Esc key once the memory test is complete.
If the BIOS Diagnostics screen displays, select Memory Test .
Reseat the hard drive .
If you get a specific hard drive error message on a black screen indicating the hard drive error, reseat the hard drive.
If the computer has been dropped or jarred, or the hard drive has been replaced recently, the drive may not be seated tightly. The hard drive LED should blink if the hard drive has a solid connection in the notebook.
Refer to the on-line User's Guide for specifics on locating and removing / replacing a hard drive. HP provides video directions for performing this task for many computer models. Remove and reseat the hard drive firmly into the mounting bracket.
Test the hard drive .
If you get a hard drive error message, you can test the hard drive. Many computer problems are related to soft failures (or degraded performance) on the hard drive. The HP Hard Drive Self Test will repair soft errors on the hard drive, but it will not report the errors. After the test is complete, restart the computer to see if test repaired the problem you may been experiencing.
To run the hard drive test, turn on the computer and press f2 .
If the System Diagnostics screen displays, select the Hard Disk Test to run the hard drive test. Allow the Quick and Long Hard Disk Self Tests to run.
If the BIOS Diagnostics screen displays, select Primary Hard Disk Self Test . Allow the Quick and Long Hard Disk Self Tests to run.
This error is caused by the boot device (hard drive, DVD, etc) not having the required Operating System files. You may need to find a different Boot Device, like maybe a DVD, with the boot files on it. Boot from DVD and reinstall HD files.
System Error: 04Cxxx
EIO Accessories (EIO Card/Hard Disk Drive) Error.
Corrective Action: Try the following:
n Press ENTER and switch the printer OFF. Remove the Hard Disk
Drive (if installed) and make sure that the EIO card is installed
correctly by pushing it firmly inwards and checking that the two
installation screws are completely tightened. Switch the printer
ON again. If this error code continues to appear then replace the
n If this Error Code disappeared after removing the Hard Disk
Drive, then switch the Printer OFF and reinstall the Hard Disk
Drive, making sure that the two installation screws are
completely tightened. Switch the Printer ON again. If this Error
Code reappears, then the Hard Disk Drive could be faulty.
Replace the Hard Disk Drive.
n If this system error continues to appear after replacing the EIO
card or the Hard Disk Drive, then replace the Electronics Module
System Error: 0000D8 XXXXXXXX (Non-Continuable)
External Library Error.
Corrective Action: Refer to System Error Code 070100
System Error: 070100 XXXXXXXX (Non-Continuable)
Corrective Action: Power the Printer OFF and ON again to see if the System Error
If the Error Code reappears, then report the error to the HP response
Center or the nearest HP Support Office, stating the following
n Model and Serial Number of the printer.
n Which firmware revision the printer is using (See Note below).
Check firmware in Utilities / Statistics / Code rev.
n The complete error number (See Note below).
n The Service Configuration Print þ
n The Current configuration sheet.
n Which software application the customer is using (name, version, etc.).
NOTE When reporting the System Error Code, make sure that you
supply the full Error Code (including the last 8 numbers where
applicable) and the firmware version. Without this information,
HP Support Personnel cannot help you.
This error can be a couple of things. If the "boot block" on the disk has become faulty, the system won't recognize that the disk has an operating system on it and will generate this error message. If the disk is defective completely, the same error will occur. If you have a boot floppy or CD, try re-writing the boot block on the disk. If that fails to resolve the problem, the disk is defective and will need to be replaced.
Non-System Disk or Disk Error results when the Basic Input/Output System (BIOS) cannot find the boot sector or the master boot record is missing or damaged; i.e. the device does not have bootable media. The BIOS searches drives in the order usually specified in the CMOS Setup. This order is often, but not always, A: (floppy drive), C: (first partition on the hard disk)… The error will occur during startup if the CMOS is set so the BIOS seeks the floppy drive first and a non-bootable (or blank) floppy is in (was left in) the floppy drive. Other causes include:
No bootable partition on a hard disk drive
A defective hard disk drive
The CMOS drive settings (parameters) are not correct for the boot device