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Can not upload anything from the cd drive onto the computer

The device manager is giving me a code 41. it will not upload anything & now my cd drive e on the computer part of the start area is missing. I also can not back up any of my files onto cds.

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  • Marjorie Hughes Dec 03, 2008

    Hi RICHARDM69,



    Thanks for responsding to my problem with my cd - r/rw not reading/uploading/dowloading anything. I printed out your response and tried to fix this problem & I have found another problem. I have no idea what a Registry Editor is or where to find it on the computer. Can you help me with that?



    Thanks



    hughes6568

  • Jay Glendenning
    Jay Glendenning May 11, 2010

    I would offer this :

    With the computer "running" as you state (lights on etc), can you open the CD drive to access it?

    If so insert a bootable CD (i.e. XP, antivirus, etc)

    Reboot machine and see if it asks about booting to CD

    ... I wait to for your reply before I go further



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WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.


Restart your computer. can not upload anything from the cd drive onto the - user_offline.gif

Posted on Dec 02, 2008

  • Desktopsbyduck-Computers

    SEE SOLUTION ONE ABOVE BUT HEED THE WARNING..NEED ASSISTANCE FURTHER CONTACT ME AT FIXYA OR ONE OF OUR EXPERTS.THANKS FOR THE RES PONCE AND DO NOT FORGET TO RATE THE STAFF AND MEMBERS WHEN ASKED.RICHARDM69

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Posted on Jan 02, 2017

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Can find the sony device ( Code 41)


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

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Sir, Am having acer aspire 5810T with windows xp OS. suddenly am not seeing the DVD drive in the my computer and the drive does not work. IN the device manager MATSHITA dvd RAM UJ862AS is...


Code 41 means the driver is either not loaded or corrupt.
Download a fresh driver from Acer and update the BIOS at the same time as that can give errors similar to this.

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Am getting error no 41 i.e my laptop is not recognozing my dvd


control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.





hope this helps

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Laptop Levono y530, device dvd rw optiarc AD-7580s I tried to uninstall & reinstall it, but...


Give this a whirl:
CD-Rom stops working. After checking device manager you find an exclamation mark on the drive. It doesn't mean the drive is dead. It could be an upperfilter or lowerfilter registry issue that is keeping you from accessing the cd drive.

This fix worked for my client:
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

Also, try this fix from microsoft.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41.

Try this before replacing the drive and remember that you may have to reinstall some burning software.

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Installed XP SP3 to my Dell 6000 and now NEC 6500a can't be found. Device manager says that the drivers are loaded by cannot find the hardward Code 41


Hi,
see if its recognised in the Device Manager. Start/My computer/Control Panel/System/Device manager.
if so remove or uninstall the Drive.
Physically remove/eject the drive from the Computer. reboot then shutdown. re-insert the Drive. boot computer and see if it,s detected by the system or ( found new hardware Wizard )
re-install any drivers as requested. Installing SP3 shouldn,t do this. unless the drive was actually Virused Or failing already.

Mike @ compurepair.

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1 Answer

My cd rom drive is missing from my computer


HI SIR,
Its easy to solve this..

how to solve:
  • Make sure your CD ROM drive is properly connected to your computer.
  • Double click on your My Computer icon and click on "View system information" under the System Tasks area at the top left hand corner of the window.
  • Next, choose the Hardware tab and click on the Device Manager button.
  • look through the list for the DVD/CD ROM drives and click on the little plus sign ( + ) to expand it.
If one does, it means that your CD ROM device is connected and that it does have power. If nothing comes up, you may have some internal connection problems with the power and the ribbon cables. To check on this, shut down your computer, remove the two cables that go along with the connectors on the back of the drive and reset them firmly back in. Also, check on the ribbon cable and ensure that it is plugged tightly into the motherboard.

When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.

In the device manager listing, right click on the item that appears in the list and choose Properties. Look in the Device Status area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.

Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.

thank you
vino

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