Question about HP USB Web Camera

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HP Webcam 1.3mp built into HP Pavilion dv2025nr won't function

Has never functioned properly. Using Windows XP Pro. Recently uninstalled hp webcam program from computer and reinstalled it from the HP website (sp35414). It works ok when I open it alone in Windows, but it won't work with any applications. I've used both Firefox and Explorer to try opening it in such programs as Yahoo Msgr, WLiveMsgr, and Skype. It seems to function momentarily, then it appears to freeze. When I try to reactivate it, a message in each case says that it can't be found on my computer. All the while, the blue light of the webcam is lit. The only way I can get the light to go out is to turn the computer off (hitting the "restart" button icon won't deactivate the light--I must stop the computer completely). I'm getting ready to built-in webcam and buy a separate one. Franlin Salveson

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Both skype and yahoo have set-upprograms you need to set-up cam before use.richardm69...they are in the tab drop down.inskype use free call set-up

Posted on Dec 17, 2008


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1 Answer

Webcam for windows 7 is not working

Hi noring x

Go to Hp's site and download new drivers for your model laptop:
Your old drivers may be corrupted and causing your laptop webcam not to function properly.
Please take time to rate me

Sep 08, 2011 | HP Pavilion dv6000z Notebook

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Hp built-in webcam

Go to add/remove hardware from control panel and try and detect it. Or check your systems Device Manager to see if the the webcam is there and the drive properly installed. Install the correct drive for the webcam and try using the webcam again.

Jun 02, 2010 | HP Pavilion dv6000z Notebook

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Hp Pro webcam will not work.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

Jun 02, 2010 | HP Webcam

1 Answer

HP Mediasmart Webcam - cannot connect to device (HP HDX16)

it could be that the software for the cam does not support the new upgrade..

Jul 12, 2009 | HP Pavilion dv2000t Notebook

1 Answer

Useing hp media smarts webcam function how do i cant with people. not using some other web cam software like yahoo messanger or dell video chat

go to device manager click on imaging devi9ce right click and uninstall the webcam drivers click on action den scan for hardwre chnges and den reinstall the drivers it will work and for more technical support contact

Jun 15, 2009 | HP Pavilion dv2000t Notebook

1 Answer

My webcam not functioning, how can i check what problem is it?

Hi Alex,

Considering that you are using the factory shipped software I.E. Quick play / Hp media Smart webcam...

Try the following steps :-

First lets reinstall the webcam driver...

go to device manager > under imaging devices or HID devices you will find the webcam driver > right click and uninstall it.
Reinstall it from the recovery manager > advance options > Hardware driver installation.
you can also download the drivers from

Go to Device manager > click on the + sign beside Universal serial host controllers > right click and uninstall all SB root hubs.

Go to >> in the search bar type > sp42568
download and install the you cam software. It should resolve the issue.

However if you are using a messenger then try out with yahoo messenger. There are some messengers that do not work. For example : windows live messenger

Hope this helps..


Apr 04, 2009 | HP Pavilion dv2000t Notebook

4 Answers

To enable my webcam

These instructions will show you exactly how to find the built-in webcam and enable it when using the Windows Vista operating system.

There's a few different challenges with the laptop webcam so if enabling the camera wasn't your problem, try this page which has more information on <a href="">setting up the laptop webcam</a>.

May 28, 2008 | HP Pavilion dv9000z Notebook

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