I had this happen on mine, and it was the valve that dispenses the water into the drum. I wasn't getting any water into the drum because the dispensing valve/solenoid was not working. I've had to replace it 3 times in the past 5 years though.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It hums since the motor is still working. However the mechanism for the agitation is not working due to the helix part worn out. Need to replace it. If the service man is coming, have him to check the spinning mechanism also, since the same labor for the 2 mechanism. if the agitation mechanism worn out then the spinning mechanism is going to wear out soon. Now keep in mind that the clutch and the brake for the spinning mechanism are hardly worn out, only the part pushing up to release the brake is worn out. Keep this in mind to prevent overcharged.
Enter your model number and a list of major sub-components will come up.
Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) or spinning the solution points to a couple of places.
1. The motor coupler may be broken. This piece is a fail safe between the motor and transmission. and basically transmits power to the transmission.
Remove the cabinet and inspect the coupler. Following is a good description of how to replace it if necessary.