I used to have a hs820 and it broke so I sent it back to Motorola under warranty and they replaced it with the hs850. I have used this headset fine for about a month. Today it quit working. My phone (LG VX8300) was saying that my device was powered off or not within range, at that time the headse was turned on and touching the phone. I tried charging the headset and had the same problem. So I thought maybe if I re-pair them it would solve the problem only now the phone says that "no device was found". Also when putting the headset into pairing mode (with the boom closed) you hold the call button until the LED remains lit. Well if you hold the button for about 6 seconds the LED comes on and remains steadily lit for only about 5 seconds then it goes out. I even tried holding the call button and not letting go of it to no avail. Can anyone help? email email@example.com
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It turns out it was the Blackberry's problem, which could only be solved by a 're-boot' - take off the back of the Blackberry, pull out the battery for 10 seconds or so, and replace it. The BB will 'reset' and all was fine then.
there is really no fail safe method to pairing a bluetooth device.
The main thing is recognition. i,d suggest trying to press the different buttons on the transmitting bluetooth device, whilst attempting to pair. i.e volume up/down or on/off et,c. to enable the device-blackberry to find and sync. i,d think the device that needs to be configured or setup correctly is the blackberry rather than the bluetooth device.
try changing the phone settings. to accept all incoming signals on bluetooth, or disable encryption.
Alll it says in the manul under Pairing: Charge for 2 hours before use
Step1: When the headset is off, press and hold the mutlifunction button until the headset indicator turns on permantly
Step2: Perfrom device scan from the PS3 in this case.
Step3: Confirm Motorola HS820 in the list discovered by ps3 and confirm.
Step4: When requested to enter Passkey enter:0000
Pairing is successful when the headset indicator flashes rapidly.
you have to press and hold the button for a few seconds, it will then flash 3 times and then stay solid blue, this is now in pairing mode, get your phone to find the headset and then pair usually with the numbers 0000, then thelight will flash then it is paired.
Try the following:
1) Make sure the HS820 is fully charged up.
2) Remove the battery and SIM card from your phone for about 1 minute and put them back in.
3) As soon as your phone is booted up, access the "find devices" function for adding your HS820.
4) Hold the HS820 button down until the blue light is solid.
5) Then do whatever your phone requres to "search for devices."
6) Here's the key: as the phone is searching for devices, PHYSICALLY TOUCH touch the HS820 to the phone.
I couldn't get my HS820 to synch with my new Blackberry Curve the normal way and ultimately got it to synch by going through this process.
the always on light mens that it is in pairing mode and wont go out until it has paired with a phone, if you wish to turn it off, press and hold for 3 seconds, it will then flash 3 times and then go off.
Try pairing again by pressing and holding the button until the light stays on.
if you press the power button and hold until the blue light stays on the set is then in find mode, at this point use your phone to search for new devices and when it finds it it will see the HS820 and probably ask for a pin number this is 0000, when they are paired the blue light will flash and then flash intermitently from then on.