Question about Motorola Mobility HS850 Consumer Headset

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Will not pair to phone...Worked fine until today

I used to have a hs820 and it broke so I sent it back to Motorola under warranty and they replaced it with the hs850. I have used this headset fine for about a month. Today it quit working. My phone (LG VX8300) was saying that my device was powered off or not within range, at that time the headse was turned on and touching the phone. I tried charging the headset and had the same problem. So I thought maybe if I re-pair them it would solve the problem only now the phone says that "no device was found". Also when putting the headset into pairing mode (with the boom closed) you hold the call button until the LED remains lit. Well if you hold the button for about 6 seconds the LED comes on and remains steadily lit for only about 5 seconds then it goes out. I even tried holding the call button and not letting go of it to no avail. Can anyone help? email brulot95115@mypacks.net

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1 Answer

My droid 2 is not recognizing the motorola hs820 bluetooth device; I have no info on how to set the hs820 to pair


I think I can help here:
Make sure your headset and phone are charged before doing anything else. The blue light on your headset will come on when it is charging, and will shut off when fully charged.
To put your headset in pairing mode, make sure it is completely off first (no blinking blue light). Then hold down the Call button for 6-10 seconds until the blue light stays on. (It will likely flash once and shut off, but keep holding until it is all the way on and stays there!)
From there, go into the settings on your Droid 2 and access the bluetooth connections. Do a new scan for your headset if you don't see it listed, pair, and connect!
http://www.motorola.com/mdirect/manuals/QG-HS820_9494A71A.pdf

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