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The cursor on my mouse is jumping all over the place, and I can't control it. How can I open the back of my mouse, so that I can clean the ball any thing else in the mouse. I have a Logitech M-S69.

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  • drblatz13 Dec 02, 2008

    Thank you, cleaning the inner part of the mouse solved the problem.

  • Anonymous Dec 08, 2008

    Same problem - erratic mouse action on the horizontal plane.

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  • 82 Answers

There should be a circle ring around with arrows. Twist it so it opens. Then the ball will fall out. There are 3 places grims will build up. Get some tweezers and pull that stuff off.

You should probably get a laser mouse. I am sure amazon has them for a couple bucks.

Posted on Dec 02, 2008

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Firstly try a different mouse to find out if the mouse is the issue - If so a new mouse is probably needed (assuming you cleaned the trackball/laser - video instructions can be found below)
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How far does it jump? How often? Since when? Is this a new mouse, an old one, an optical or a ball mouse? Do you use a mouse pad? Have you installed any of that cursor mania stuff? Is it a USB mouse?

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Cleaning the cup -- first clean the three points that hold the ball up. They tend to grap whatever dirt or grease gets onto the ball from the user's hand. Clean the rectangular sensor window with a que-tip or by blowing into it. Get any stuck debris out of the corners. Finally, turn the mouse over, without the bal inside, and tap it on a hard surface. This can knock loose any remaining debris that can fall into the sensor window.

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