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I am curently downloading Pinnacle Studio 12 Plus. I have been using Studio 11.1 but it started having too many problems so I purchased the newer version. I have movie files in Picture Motion Browser which I believe came with Studio. Will I be able to download the files in Picture Motion Browser from Studio 11.1 into Studio 12?

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  • longsystemco Dec 02, 2008

    Thanks Richard. Pinnacle has the worst tech support of any company I have ever been involved with. I've had many problems with Pinnacle which were never resolved. I hope this new version (12) operates the same way 11.1 did...but without all the constant problems. Thanks again.

    Tony

    longsystemcombativearts@comcast.net

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YES RICHARDM69

Posted on Dec 02, 2008

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I have unistalled my pinnacle system and I need to re install it. But when I try it tells me I need to get windows service pack 2. I have windows service pack 3. what can I do to re instsall my dics and...


Did some searching for you, Give this a try.

May 12th, 2008: Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studio version 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). Pinnacle is investigating this problem.

We can offer you the following workaround:

  • Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
  • Download http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.exe
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This software users' ratings is not too good before you proceed do read the threads from the users @ http://www.trustedreviews.com/software/review/2008/07/17/Pinnacle-Studio-12/comments

Just a word of advice.

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Welcome to Fixyah,

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The Pinnacle KnowledgeBase has a link to a tool that can be downloaded & run before the Pinnacle Studio 11 installation starts.

The content of the installation dvd needs to be copied to a folder on your hard drive. Copy the tool (WelcomeSP3.exe) into the same folder, then run it. The studio 11 studio installer should the start by itself.

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