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I am curently downloading Pinnacle Studio 12 Plus. I have been using Studio 11.1 but it started having too many problems so I purchased the newer version. I have movie files in Picture Motion Browser which I believe came with Studio. Will I be able to download the files in Picture Motion Browser from Studio 11.1 into Studio 12?

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  • longsystemco Dec 02, 2008

    Thanks Richard. Pinnacle has the worst tech support of any company I have ever been involved with. I've had many problems with Pinnacle which were never resolved. I hope this new version (12) operates the same way 11.1 did...but without all the constant problems. Thanks again.

    Tony

    longsystemcombativearts@comcast.net

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YES RICHARDM69

Posted on Dec 02, 2008

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1 Answer

Firewire PCI into Dell 4600


First of all, I use Pinnacle all the time for Video editing, and it is the best for this application. You will need to install a fire wire card in your system, they are available at any Best Buy or online. I use tigerdirect.com for my online purchases. they are fast and they have good prices. Once you have all that hooked up your video editing will be a breeze.

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1 Answer

I have pinnacle studio 12 and in the editing screen, the video flickers while I am trying to view it for editing.


see if you can convert it to digital if it is ntsc or if you can check that option for the video itself.  i haven't used pinnacle, but final cut had the same problem with ntsc video and if you didn't set a video as ntsc, pal or digital, it wouldn't show at all.

May 18, 2009 | Computers & Internet

1 Answer

I need help getting my Pinnacle Studio AV/DV working in vista Ult


researching this problem has led me to find that no drivers are good for vista... the update is your 1st choice..

next choice is replacing the card with another one thats vista compatible...

sorry!

Mar 21, 2009 | Computers & Internet

1 Answer

Pinnacle Studio Plus version 10 Keeps Crashing


If you are getting any type of error message or warning message (except a fatal crash message), then , click here to see the FAQ titled "Studio Launch error/warning messages" to resolve these issues. For a fatal crash or any type of lockup/freezing while launching, continue with this FAQ, below.
If Studio was launching for some period of time and then it stopped launching, it is best to try to determine what changes have been made to the computer recently and undo the changes to see if it has an affect on the problem. Here's a short list of what could affect Studio's ability to launch:
  • A Studio patch was applied but it didn't install properly
  • The graphics driver was updated
  • Hardware was installed
We recommend using Windows XP System Restore. You can obtain more information on how System Restore works from the Microsoft web site at:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
Troubleshooting steps for Studio hangs or crashing while launching (starting)
1. RESTART THE COMPUTER. Try restarting the computer
2. WAIT A FEW MINUTES: If Studio still won't launch, wait a few minutes to let it finish launching. We have noticed on some computers that it may take a little while for Studio to completely launch. Studio 10 users click here to see the FAQ on this.
3. LATEST VERSION OF STUDIO. There was a launch problems in previous versions of Studio 10 that are now fixed in the latest version. When troubleshooting any problem, it is always best to be on the latest version of the software.
If you have Studio version 12, download the latest version here.

If you have Studio version 11, download the latest version here.

If you have Studio version 10, download the latest version here .

Note: Studio 11 patches will only patch a previous install of Studio 11. Studio 10 patches will only patch a previous install of Studio 10. Etc.

If you have an older version of Studio (Studio 9 or 10, etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.

How to download and install a patch:
  • When downloading the patch make a note of where it is being saved to. We recommend saving the patch to the desktop.
  • Before installing the patch, make sure that you do not have any other programs running. Studio must not be running.
  • Once it is fully downloaded, double-click on the patch to begin the installation.
  • Follow any on-screen prompts to complete the installation. Reboot the computer after applying the patch.

4. SAFE MODE: Try launching Studio in Safe mode. In Safe mode, many device drivers and applications do not load. If Studio will launch in safe mode, then the issue is most likely a configuration problem with your computer. NOTE: We do not recommend using Studio in Safe Mode. This step is for testing purposes only. To start in Safe mode:
  • Shut down the computer
  • When you turn it back on, tap the F8 key every couple seconds until a menu pops up. (If the XP splash screen appears, the F8 keys was pressed too late so restart the computer and try this step again)
  • On the menu, choose Safe Mode, and then press the Enter key
  • Launch Studio
If you need help starting in Safe mode, you can click here to get information on Microsoft's web site
If Studio won't launch in Safe mode, then Studio many not be installed properly or the install may be corrupt. We recommend uninstalling and reinstalling Studio.

Click here to see the FAQ on how to uninstall, then reinstall Studio 10.

Oct 22, 2008 | Pinnacle Computers & Internet

1 Answer

Pinnacle studio 11 will not install on my windows xp. I have service pack 1,2 and 3 on here. Yet it says when I go to install it , that my comp does not have service pack 2 and will not install. I think sp...


May 12th, 2008: Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studio version 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). Pinnacle is investigating this problem.
We can offer you the following workaround:
  • Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
  • Download http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.exe
  • Copy the file WelcomeSP3.exe to the root of the directory where the Installation DVD was copy
  • Double-click on WelcomeSP3.exe to launch it. It will take few seconds and then the Studio version 11 installation will start.

Aug 28, 2008 | Computers & Internet

1 Answer

The dvd created from pinnacle studio plus 11 has no audio on the final project


the problem with this is that during the creation process, you did not test for audio output before creating it

1.make sure that the software(pinnacle) is working properlly.
2.when loading the video/audio files to be created,test it output before continuinig.check to make sure that sound connection is okay.then try burning

Apr 20, 2008 | Computers & Internet

1 Answer

Unable to capture analog video using pinnacle 710-usb and studio 11


hi dear

maybe you can use a mpeg card or TV-Tunner card to capture your analog mode
and use Ulead video studio ver. 7 , 8 or 9 for analog software

oke dear


cropp

Mar 18, 2008 | Computers & Internet

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