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You start by getting a service manual. Soundss like the reverse switch quit working. If you have electricial knoledge , bypass or jump pout switch in reverse direction( with it upnplugged, of course, to confirm dianoisis.
If you have switched to "UP" position and turned handwheel one full revolution with no result it may be that 1. There is lint under the needleplate preventing it from rising fully....clean it out !! 2. There is damage to the linkage and will need to go in for visual appraisal by technician....ask for a quote on repair before they do anything.
Hi! You can find manuals for Husqvarna Viking sewing machines at http://sewingpartsonline.com/viking-sewing-machine-instruction-manuals.aspx. Another place to look for an instruction manual for your machine is http://www.sewconsult.com/husqvarna/husqvarna_instruction_manuals.htm. I didn't find anything about replacement instruction manuals on Husqvarna Viking's website--BUT they have a neat feature called The Sewing Room that offers how-to-sew instructions. (http://www.husqvarnaviking.com/us/3368.htm)
You can also take a look at my Hints and Tips about threading your machine.