Question about SanDisk Sansa e270 MP3 Player

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Refreshing Database ok, my sansa e270 is stuck in refreshing database screen. i've been having trouble with it for the past month,it's been frozen on a song it just wouldn't play, it wont be recognized by my computer, it keeps shutting off atfer i plug it in and get on "rhapsody" it will just go blank and restart. the only way i could get it off the frozrn song is to take out the battery. i really need help with this problem. any suggestions would be helpful.

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Re: Refreshing Database

My sansa e200 not recognized in my PC and i can use for FM radio but only song can't showing in my ipod and even not showing menu it strucked it self showin "not enogh data base".
i need help with this problem, pls give me any suggestion

Posted on Jan 08, 2011

Re: Refreshing Database - SanDisk Sansa e270 MP3 Player MP3 & Digital Media Players


Posted on Oct 01, 2008

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Re: Refreshing Database

Thanx you very much my mp3 now workin like an new viva fixYa ;)

Posted on Sep 27, 2008

Re: Refreshing Database

I love you!! thanks this helped me :)

Posted on Nov 05, 2007

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-Tha Mp3 Doctor

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This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
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STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

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