Question about SanDisk Sansa e260 MP3 Player

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Audio Problems with Sansa e260

When listening to any MP3 on my Sansa e260 I always hearing pops and crackles. I've tried different headphones and still the same problem. When I connect it to my PC and listen to the same MP3's through my laptop speakers there is no crackling sound heard. I really don't think there is a sound quality issue with the MP3 files and I'm not quite sure if it would be the jack on the actual player. When wiggling the headphone connector it doesn't seem to make any difference. any suggestions would be appreciated. P.

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I've updated my firmware and that solved that problem

Posted on Mar 14, 2007

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Apparently you may need to defragment your player with disk defragmenter because the mp3 has a hard time getting the pieces of your file fast enough to not hear an almost unnoticeable pop or crackle. if this isn't the reason, it is probably the jack, try a different pair of headphones even. or check the settings on the program synchronizing as it may be syncing the files at a noticeably lower sound quality. Or you are drag and dropping which may not be recommended for inexperienced users. no offence :).

Posted on Feb 11, 2007

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1 Answer

Pin broke off in the headphone jack


hey jamie ,
you have no luck to get it out you have to go to a special shop to get the head phone jack out and if you don't want to do that then get a new one.

Feb 06, 2009 | SanDisk Sansa e260 MP3 Player

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Problem recognizing songs in sansa e260 mp3 player.


From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

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Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 - now showing two empty directories (but I still have my music)


try formatting it. to do that, simply scroll down to settings, and in settings hit format. you'll lose everything that was on it tho, if that don't work then try updating. if your unsure how to update go here.
and install the program.

Nov 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Audio issue with Sansa E260


Not a fault or a short of your particular product - all of these Sansa's are that sensitive. You have to keep the headphones in one place and stay pretty still.

May 01, 2008 | SanDisk Sansa e260 MP3 Player

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did you try different headphones?

Jan 04, 2008 | SanDisk Sansa e250 MP3 Player

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Mine does that too. I am not sure if it works with other things but I just bought new ones.

Jan 02, 2008 | SanDisk Sansa e260 MP3 Player

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I suggest try updating the firmware of the player. Have you tried listening to the FM station to see if it is only the songs that are being affecter? Also try to use another headphone.

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Hi, I have the same problem but sometime is the left channel & sometime the right channel. I tested multiple headphones and it's alway the same problem. FYI the problem begin after a firmware update. With the original firmware the problem never append. It start with the firmware ver. 01.02.15E. Today I have downloaded the new firmware version (01.02.18E). I hope it fix this annoying bug. Bye

May 01, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

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I recently purchased a Sansa e280 and in three weeks of regular use it developed a similar problem, with music cutting out from playing in stereo to mono, coming out of one headphone speaker. Sandisk tech support told me to reformat the device and install the latest firmware, which I did, but the problem continued and occured more frequently. I have returned the player back to the seller and I shall not be getting another one. A nice Ipod alternative from Sandisk, but from what I have seen written about in forums, the Sansa e200 series appears to be buggey with problems.

Apr 24, 2007 | SanDisk Sansa e260 MP3 Player

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