Question about HP DeskJet 3820 InkJet Printer
When there is a paper jam and paper is removed from the printer some of the internal parts can get knocked out of position when paper is "quickly" removed. For a soft reset: Make sure the machine has paper in the tray and hold down the resume button for a few seconds, paper should feed. If not, Then a hard reset. Power off the printer by holding down to "ON" button. Unplug the printer from the wall. If you have active print jobs cancel/delete them. You should see the print que icon in the lower righthand corner of your monitor on the task bar, select and delete all jobs. Shutdown the computer. Plug the printer in. Turn the printer on. When the printer is turned back on the paper jam error should be gone. If not, the error most likely resides within the printer.
Posted on Jan 29, 2007
I would check out the paper pickup roller (and any other rollers. They may be dirty or jammed. Also, blow out the inside with low pressure compressed air and clean with a papertowl and 90% isopropyl alcohol. Most problems I have encountered like this are little bitty ink soaked pieces and paper "dust" gumming up the works. 90% of most problems in anything like this is paper "dust" and dried ink. You should wear latex "medical type" gloves when performing this. If you get ink on your fingers, a 50/50 solution of bleach and water will get it out.
Posted on Jan 29, 2007
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Posted on Jan 02, 2017
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