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WILL NOT RECEIVE FAX

I have a new EPSON Workforce 500 all in one
I can send a fax but not receive. I have my phone service thru the cable company if I plug the fax machine into the modem it will work or if I disconnect the answering machine I am able to receive a fax.

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Fax machines are ANALOG devices and are designed to have their own dedicated phone line. They will not work reliably on DIGITAL phone lines.

Posted on Dec 02, 2008

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