Rival 38651-C 6-Quart
Problem for Rival 38651-C 6-Quart

All Three Lights Blinking




By Timko Family on Jan 28, 2007

" "
When I plug the crockpot in, all three lights (Low, High and Keep Warm" are blinking, and I can't set the crockpot to cook. I have unplugged and plugged back in and have tried again over several hours to the same results. There is nothing in the owner's manual about this, but perhaps others have encountered this problem as well.

Same Problem

Feb 01, 2009

-   same thing as stated in everyone else's cases. it blinks around and around and will eventually stop on low, but soon after moves to high and back to warm. it sits for hours and nothing cooks. ill try the 3-button push as suggested above. i dont have an air compressor. i am becoming quite disappointed in rival products - any decent low-cost alternatives? -   duquguy

Jan 12, 2009

-   Our problem was similar. We started the crock pot in the morning with a roast inside of it...when we got home later that afternoon, all three lights were blinking and the roast was luke warm (at best).-   mflatau

Dec 09, 2007

-   Rival crockpot refuses to accept input from the touch controls on the face of the product. All 3 LEDs (lights) start blinking continuously when plugged in. Tried different power outlets, with same disappointing results. This is only the 2nd time I've tried to use the product, but it's been over 45 days (so I can't exchange the product at the retailer anymore).-   BMWBig6

Best Solution

posted on Jan 13, 2008
Helpful)

NCScooter

Rank: Apprentice 
Rating: 90%, 6 votes
We have their 6 quart Crock Pot. Same problem cited here!

We have found that, if you press both the (Low/High/Warm) AND the (Off) buttons at the same time, the controls will revert to the proper state. It has worked for us on several occasions so we trust it and have found no "adverse results"!

Hope this is a help to others.......
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Solution #2

posted on Aug 27, 2007
Somewhat Helpful)

MrJLH

Rank: Wiz 
Rating: 72%, 1821 votes
As I suggested to someone else, try the link to Rival:

http://www.rivalproducts.com/help.aspx?h...

You'll find yor answer there. undr "help".
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Solution #3

posted on Sep 14, 2009
Somewhat Helpful)

IslandGirl18

Rank: Apprentice 
Rating: 75%, 1 votes
I took my blowdryer on high on the cool setting for about 5 minutes with the crockpot upside down and blew it in the vent. It dryed it out and worked fine after that!
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Solution #4

posted on Oct 27, 2009
Not Rated)

good anwser

Rank: Apprentice 
Rating: 0%, 0 votes
call the 800.number on the bottom of the pot they are friendly, if possible they will send you a new pot good luck
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Solution #5

posted on Jan 20, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I took my air compressor and blew the excess moisture out from the bottom of the base. (it got in their from a "damp cloth") within two minutes it was working just fine.

Solution #6

posted on Dec 09, 2007
Not Rated)

BMWBig6

Rank: Apprentice 
Rating: 0%, 0 votes
What is the answer? Rival must have modified their "Help" page because it no longer even mentions crockpots anymore. I have the same problem and would like to know the solution. Thanks!
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