Question about Rival 38651-C 6-Quart
When I plug the crockpot in, all three lights (Low, High and Keep Warm" are blinking, and I can't set the crockpot to cook. I have unplugged and plugged back in and have tried again over several hours to the same results. There is nothing in the owner's manual about this, but perhaps others have encountered this problem as well.
We have their 6 quart Crock Pot. Same problem cited here!
We have found that, if you press both the (Low/High/Warm) AND the (Off) buttons at the same time, the controls will revert to the proper state. It has worked for us on several occasions so we trust it and have found no "adverse results"!
Hope this is a help to others.......
Posted on Jan 13, 2008
I took my air compressor and blew the excess moisture out from the bottom of the base. (it got in their from a "damp cloth") within two minutes it was working just fine.
Posted on Jan 20, 2008
What is the answer? Rival must have modified their "Help" page because it no longer even mentions crockpots anymore. I have the same problem and would like to know the solution. Thanks!
Posted on Dec 09, 2007
The hair dryer worked for me as well. I think some liquid got into the circuit board and was causing some shorting in the circuit. Thanks!
Posted on Feb 05, 2017
Call the 800.number on the bottom of the pot they are friendly, if possible they will send you a new pot good luck
Posted on Oct 27, 2009
As I suggested to someone else, try the link to Rival: http://www.rivalproducts.com/help.aspx?helpNav=5 You'll find yor answer there. undr "help".
Posted on Aug 27, 2007
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Posted on Jan 02, 2017
Tips for a great answer:
Oct 19, 2012 | Rival 38601 Smart Pot 6-Quart
1. Place food in stoneware according to recipe.
2. Plug in Smart-Pot™ slow cooker. The Power light will begin to flash
indicating that the unit is plugged in, but not turned on.
HOW TO PROGRAM YOUR SMART-POT™ (CONT.)
3. Push the Cook Time button to scroll through the timed cooking
options. Push once and the 4 hour light will illuminate, twice and the
6 hour light will come on, etc. Select the time based on the length of
time indicated in the recipe. Two time options are usually given. The 4
and 6 hour settings are the HIGH temperature setting and may be
used when you want your food done quicker. The 8 and 10 hour
settings correspond to the LOW temperature setting and is used for all
day cooking. In addition your Smart-Pot™ can be set to the Warm
Setting by scrolling through the timed cooking options until the warm
NOTE: The Warm setting is for keeping already hot food warm. Do not use
the warm setting to cook or reheat food.
4. When the cooking time is completed, the Smart-Pot™ slow cooker will
automatically shift to the Warm setting and the Warm light will come
on. NOTE: We do not recommend using the Warm setting for more
than 4 hours.
5. To turn the Smart-Pot™ off push the OFF button. Unplug unit from the
6. For other recipes that give a range of times, select the time closest
to the setting on your Smart-Pot™. For instance a recipe calling for
cooking time of 7 to 9 hours on LOW, set your Smart-Pot™ to 8 hours.
NOTE: If power goes off then power light will blink and settings must be
reset. If cook time is changed before the cycle is complete the time will
reset to the new setting.
Thanks for choosing FixYa,
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